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Call Center Representative Jobs in Anderson, SC (NOW HIRING)

SNAP Diagnostics

Bilingual Customer Support Associate

Anderson, SC

$14.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Representative. We offer competitive wages and a comprehensive benefits package -- tuition ... Minimum one year, TTI customer service, call center, or closely related field with in-bound call ...

GFL Environmental

Customer Service Representative

Piedmont, SC · On-site

$14.75 - $20/hr

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services ... One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities:

GFL Environmental

Customer Service Representative

Piedmont, SC · On-site

$14.75 - $20/hr

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services ... call center experience. Knowledge, Skills and Abilities: • Ability to implement solutions to ...

GFL Environmental

Customer Service Representative

Piedmont, SC · On-site

$14.75 - $20/hr

The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services ... call center experience. Knowledge, Skills and Abilities: • Ability to implement solutions to ...

Harte Hanks

Customer Care Support - Tier 2

Greenville, SC

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Overview of Job Responsibilities A Tier 2 call center team member is an experienced support professional who manages more complex customer inquiries and escalations that go beyond Tier 1 capabilities.

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Call Center Representative information

See Anderson, SC salary details

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How much do call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center representative in Anderson, SC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Anderson, SC as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,104 per year, or $16.4 per hour.

Bilingual Customer Support Associate

Techtronic Industries (TTI)

Anderson, SC • On-site

$14.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Techtronic Industries TTI rating

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

132nd of 491 rated machine equipment manufacturers

Job description

Job Description:
Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and b growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Bilingual Customer Service Representative. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
REQUIREMENTS:
  • Must be Bilingual in English & Spanish
  • High School Education or equivalent.
  • Onsite Position
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Both written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.

RESPONSIBILITIES:
  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customer on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.

What Techtronic Industries TTI employees say

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