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Call Center Rep Jobs in Rochester, MN (NOW HIRING)

Description The Customer Service Representative is responsible for responding to both internal and ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

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Call Center Rep information

See Rochester, MN salary details

$9

$16

$22

How much do call center rep jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for call center rep in Rochester, MN is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.64 per hour, depending on experience, location, and employer.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities near Rochester, MN are hiring for Call Center Rep jobs? Cities near Rochester, MN with the most Call Center Rep job openings:
Infographic showing various Call Center Rep job openings in Rochester, MN as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,168 per year, or $16.4 per hour.

Sales Representative

FASTSIGNS® of Rochester, MN

Rochester, MN • On-site

Full-time

Re-posted 26 days ago


Job description

Join the dynamic team at FASTSIGNS® of Rochester, MN, as a Sales Representative. In this role, you will play a vital part in driving business growth by connecting with clients and providing tailored signage solutions that meet their unique needs. This position offers an exciting opportunity to leverage your sales expertise in a fast-paced, customer-focused environment.

Responsibilities
  • Develop and maintain strong relationships with new and existing customers.
  • Identify client needs and recommend appropriate signage products and services.
  • Prepare and deliver compelling sales presentations and proposals.
  • Collaborate with the production and design teams to ensure client satisfaction and project success.
  • Meet or exceed sales targets and contribute to overall business objectives.
  • Stay current with industry trends and product knowledge to effectively communicate value to clients.
Requirements
  • Proven experience in sales, preferably in signage, advertising, or a related field.
  • Excellent interpersonal and communication skills.
  • Strong ability to build rapport and maintain professional relationships.
  • Self-motivated, goal-oriented, and comfortable working in a fast-paced environment.
  • Ability to manage multiple projects and priorities effectively.
  • Familiarity with CRM software and Google Workplace is a plus.
  • Ability to read construction plans is a bonus.
Benefits
  • Competitive compensation package with a base salary and uncapped commission.
  • Opportunities for professional growth and development.
  • Supportive and collaborative team environment.
  • Access to industry-leading products and services.

About the Company

FASTSIGNS® of Rochester, MN, is a leading provider of custom signs, graphics, and visual communications. We are dedicated to helping businesses effectively communicate their brand and messages through innovative signage solutions. Our commitment to quality, customer service, and creative problem-solving has established us as a trusted partner within the Rochester community and beyond.