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Call Center Rep Jobs in Rochester, MN (NOW HIRING)

AEG

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

ASM Global

Ticket Seller

Rochester, MN

$14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

ASM Global

Ticket Seller

Rochester, MN · On-site

$14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

AEG

Ticket Seller

Rochester, MN · On-site

$14.06/hr

... Mayo Civic Center. This position will also work Will Call and customer service windows during ... The requirements listed below are representative of the knowledge, skill and/or ability required.

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$16.75 - $23/hr

Customer Service Representative The Customer Service Representative is responsible for responding ... good authorizations, call tags, etc. * Create and maintain various internal Company reports ...

SPECTRUM

Sales Representative

Rochester, MN

$100K/yr

As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Description The Customer Service Representative is responsible for responding to both internal and ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external ... call tags, etc. Create and maintain various internal Company reports including sales spreadsheets ...

DaBella

Sales Representative

Rochester, MN · On-site

$150K/yr

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

Dabella

Sales Representative

Rochester, MN · On-site

$150K/yr

We're looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer. We provide the system, the support, and the opportunity to produce six-figure earners.

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$10

$17

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How much do call center rep jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for call center rep in Rochester, MN is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities near Rochester, MN are hiring for Call Center Rep jobs? Cities near Rochester, MN with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Rochester, MN as of June 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 69% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,373 per year, or $17.5 per hour.

Ticket Seller

AEG

Rochester, MN • On-site

$13.06 - $14.06/hr

Part-time

Posted 3 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
MAYO CIVIC CENTER
POSITION: Ticket Seller
DEPARTMENT: Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Part-Time, Non-Exempt
Salary Range: $13.06 - $14.06
Benefits: Paid Sick Leave
Job Summary:
The primary responsibility of this position is to process single ticket sales for various events at the Mayo Civic Center. This position will also work Will Call and customer service windows during events, as well as perform any other related ticketing duties. Ticket sellers are expected to maintain accuracy when handling all financial and ticketing transactions.
MAJOR RESPONSIBILITIES:
Includes the following (other duties may be assigned):
  • Process single ticket sales at the box office and assist with group sales when requested.
  • Familiarize self with the various venue layouts.
  • Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies in person, over the telephone, and email.
  • Provide excellent customer service to all guests inside the Mayo Civic Center.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Maintain a daily audit of all ticketed events.
  • Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to pass a credit and background screening.
  • Must be able to work various nights & weekends.

EDUCATION AND/OR EXPERIENCE:
  • High school diploma or general education degree (GED).
  • Computer and cash handling experience strongly preferred.
  • Box office or guest service background preferred.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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