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Call Center Rep Jobs in Boca Raton, FL (NOW HIRING)

Florida Window & Door

Call Center Representative

Lake Worth, FL · On-site

$14.25 - $17.75/hr

Comfortable working with scripts and call-tracking software. * Resilient, coachable, and team-oriented. Benefits What We Offer * Guaranteed hourly base + bonuses + weekly cash spiffs * Paid training ...

Florida Window & Door

Call Center Representative

Lake Worth, FL · On-site

$14.25 - $17.75/hr

Comfortable working with scripts and call-tracking software. * Resilient, coachable, and team-oriented. Benefits What We Offer * Guaranteed hourly base + bonuses + weekly cash spiffs * Paid training ...

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$14.75 - $18.50/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

RemX

Be Seen First

Outbound Call Center Representative

Plantation, FL · On-site

$17 - $18/hr

High Volume Call Center/Sales experience preferred * Ability to remain highly motivated in a multi-faceted environment * Bi-lingual skills Company Description The professional staffing division of ...

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How much do call center rep jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for call center rep in Boca Raton, FL is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What call center pays the most?

Call center representatives working for large corporations in specialized industries such as technology, finance, or healthcare tend to earn higher salaries, especially with advanced skills or bilingual abilities. Supervisory or managerial roles within call centers also offer higher pay. Compensation varies based on location, experience, and company size.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What job makes $10,000 a month without a degree?

A call center representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries such as tech or finance. High earnings in this role are uncommon and usually require advanced sales skills, management positions, or working for large corporations with performance-based bonuses.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

How can I become a call center rep?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software or CRM tools can be beneficial, and some employers may require basic computer skills or a background check.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.

How can I make $2000 a week working from home?

A call center representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or bonuses. Developing strong communication skills, gaining experience, and working for companies that offer performance-based incentives or premium pay can help increase earnings. However, reaching this income level consistently may require additional skills, certifications, or working multiple positions simultaneously.
What cities near Boca Raton, FL are hiring for Call Center Rep jobs? Cities near Boca Raton, FL with the most Call Center Rep job openings:
Call Center Rep jobs near you
Call Center Representative

Call Center Representative

Air-Ref Co. Inc.

Delray Beach, FL • On-site

$16 - $19/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago

Job description

WHO WE ARE:
A local and family-owned company that provides Palm Beach County and Broward County with a full range of reliable residential and commercial HVAC, automation, refrigeration, and electrical services since 1984. Air-Ref has decades of experience in providing excellent service, quality workmanship, and reliability.
WHAT WE ARE LOOKING FOR:
  • Seeking self-motivated Team Player.
  • Fast-paced environment.
  • Great communication skills.
  • Manage a high volume of incoming calls.
  • Generate/input sales lead.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Partner with Dispatch team to schedule maintenance visits.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid, and complete information by using the company's methods/tools.
  • Meet personal/customer service team targets and call handling quotas.
  • Handle customer concerns, and provide/escalate to the appropriate manager.
  • Maintain records of customer interactions within the dispatch program.
  • Follow communication procedures, guidelines, and policies.
  • Go the extra mile to engage customers.
  • Assist colleagues whenever necessary.
  • Other tasks as assigned.

WHAT WE OFFER:
...but wait...there's more! We offer a full range of benefits:
  • A Great Work Environment.
  • Health Insurance.
  • Dental Insurance.
  • Life/Disability Insurance.
  • 401k with Company Match.
  • Paid Holidays.
  • Paid Vacations.
  • Overtime opportunities.

Do you check these boxes? Ready to be part of a great team for a company with an outstanding reputation? Apply here!

About Air-Ref Co. Inc.:

Local and family owned, Air-Ref Co. Inc. provides Palm Beach County and Broward County with a full range of reliable residential and commercial HVAC, automation, refrigeration, and electrical services. We handle new construction and existing homes and businesses, completing expert and affordable installation, upgrades, seasonal maintenance, and repair.We service all brands. Our professional team is fully licensed, insured, factory authorized, and highly trained. Equipped with state-of-the-art technology and top quality equipment, we deliver swift, lasting, and customized solutions to any type of challenge. Just give Air-Ref Co. Inc. a call at (561) 264-8297, and we’ll be happy to assist you.