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Call Center Rep Jobs in Utah (NOW HIRING)

ASEA

Spanish Speaking Customer Service, Call Center

Pleasant Grove, UT · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative assists ASEA brand partners and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

Asea

Spanish Speaking Customer Service, Call Center

Pleasant Grove, UT · Hybrid

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative assists ASEA brand partners and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

SmithRx

Inbound Call Center Representative

Lehi, UT

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

SmithRx

Seasonal Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Seasonal Inbound Call Center Representative Lehi, UT SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit ...

SmithRx

Seasonal Multichannel Call Center Representative

Lehi, UT · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

Zurich NA

Claims Call Centre Representative

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...

New

SmithRx

Seasonal Multichannel Call Center Representative

Lehi, UT · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

SmithRx

Seasonal Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills ...

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All JobsCall Center Rep JobsCall Center Rep Jobs in Utah

Call Center Rep information

See Utah salary details

$9

$16

$22

How much do call center rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center rep in Utah is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a call center rep?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a call center rep?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by call center reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.

What cities in Utah are hiring for Call Center Rep jobs?

Cities in Utah with the most Call Center Rep job openings:

Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

Spanish Speaking Customer Service, Call Center

ASEA

Pleasant Grove, UT • On-site

$14 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

SPANISH SPEAKING CUSTOMER SERVICE, CALL CENTER

ASEA is looking for a talented and enthusiastic Spanish speaking Call Center Representative to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that works hard and plays hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth.

SUMMARY:

The Call Center Representative assists ASEA brand partners and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in English and Spanish.

RESPONSIBILITIES:

  • Schedule: Monday - Thursday 9 AM-5 PM, Friday 2 PM-10 PM
  • Hybrid schedule (2 days in office, 3 days at home available after training! 
  • Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions.
  • Provide customers with product and service information.
  • Fulfill requests, complete transactions, and enter new customer information into the system accurately.
  • Follow up to customer calls and escalate unresolved problems where necessary.
  • Update job knowledge by participating in training and educational opportunities.
  • Work as an integral part of the call center team.
  • Follow all call documentation requirements.
  • Other duties as assigned

QUALIFICATIONS:

  • Office located in Pleasant Grove UT.
  • High school diploma or equivalent.
  • Fluent in business-related English and Spanish. Other languages a plus (verbal, written, comp).
  • Previous experience in customer service.
  • Experience with Direct Sales or Network Marketing industry strongly preferred.
  • Strong communication and organizational skills.
  • Able to work independently and be an adapt problem solver.
  • Friendly, flexible, dependable, and professional.
  • Great attention to detail and ability to multitask.
  • Computer literate in Microsoft Office, internet, and CRMs.

If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.

Apply