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Call Center Rep Jobs in Minnesota (NOW HIRING)

PhotoCake Call Center Representative

Anoka, MN ยท On-site

$15.75 - $20.50/hr

Summary: The PhotoCake Call Center Representative provides outstanding support and customer service on DecoPac PhotoCake products and solutions to bakeries. This involves performing a question ...

CSR Call Center

Minneapolis, MN ยท On-site

$16.25 - $21/hr

Customer Service Representative - Call Center Company: Corner Home Medical Location: New Hope, MN Job Type: Full-Time Corner Home Medical is seeking a Call Center Representative to join our fast ...

Call Center Manager

Maplewood, MN ยท On-site

$25 - $30/hr

Manage and coach a team of call center representatives. * Monitor call quality, productivity, and performance metrics * Oversee patient scheduling, and communications using Open Dental and ...

$16.25 - $21/hr

Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate ... Physical Demands Please click here to view the Physical Demands The posted salary represents a ...

$16.25 - $21/hr

Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate ... Physical Demands Please click here to view the Physical Demands The posted salary represents a ...

$16.25 - $21/hr

Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate ... Physical Demands Please click here to view the Physical Demands The posted salary represents a ...

Represent the company positively as part of the customer experience What You Need to Bring to the Call Center Agent Role: * Experience in call center, customer service, or outbound calling preferred

New

Showing results 41-60

Call Center Rep information

See Minnesota salary details

$10

$17

$24

How much do call center rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center rep in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a call center rep?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a call center rep?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by call center reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities in Minnesota are hiring for Call Center Rep jobs? Cities in Minnesota with the most Call Center Rep job openings:
Infographic showing various Call Center Rep job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative - NOT remote position

United Partners Outreach Inc

Brainerd, MN โ€ข On-site

$14 - $21.50/hr

Full-time

Retirement, PTO

Re-posted 29 days ago


Job description

Benefits:
  • Daily Contests
  • Bonus based on performance
  • Paid time off
  • 401(k)

* NO EXPERIENCE REQUIRED
 * NO WEEKENDS
 * NO LATE NIGHTS
 * STARTING $14 - $15.50 hr. during training for dependable people
 * UP TO $21.50 hr after training
 * SET SCHEDULE, so you can plan your life
 * FULL or PART TIME HOURS AVAILABLE
 * EASY WORK that does not require hard labor
 * WARM in the Winter and COOL in the Summer
 * STEADY YEAR ROUND WORK, with no layoffs
United Partners works with non profit organizations to bring awareness of their programs throughout their communities. 
We are currently seeking 3 dependable individuals to work from our upscale Brainerd location as a Call Center Rep. If you can sit on your butt and talk, you can do this job.
This fun, exciting and challenging position involves taking pledges for a highly respected veteran and law enforcement charities. Fun environment, great hours, up to $14.00 - $15.50 hr. to start for dependable people. All while helping a good cause. Guaranteed salary plus bonuses, paid personal time off, and contest incentives.
Qualified candidate will be very dependable, possess strong verbal skills and be comfortable talking with people.
For personal interview please call Brandon @ (218) 297-0342. Since we want to speak to you on the phone, please call and leave a message on our employment line rather than e-mail.