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Call Center Rep Jobs in Minnesota (NOW HIRING)

Mystic Lake

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Mystic Lake

Call Center Representative

Prior Lake, MN

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

New

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

New

Minnesota Jobs

Call Center Rep - Temporary

Saint Paul, MN · On-site

$15.75 - $20.25/hr

Call Center Representative Looking for a customer service role at a place you can make a difference every day? Discover this great opportunity to be a part of a dynamic team, supporting customers ...

Serco

Call Center Rep - Temporary

Saint Paul, MN · On-site

$16.25 - $20.25/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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Showing results 21-40

All JobsCall Center Rep JobsCall Center Rep Jobs in Minnesota

Call Center Rep information

See Minnesota salary details

$10

$17

$24

How much do call center rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center rep in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a call center rep?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as a call center rep?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by call center reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.
What cities in Minnesota are hiring for Call Center Rep jobs? Cities in Minnesota with the most Call Center Rep job openings:
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative-Bloomington, MN

Magnolia River

Minneapolis, MN • On-site

$22/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Description

Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.

Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is!

Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.

Compensation for this role is $22/hr

This role does not offer remote work.

Responsibilities of the Call Center Rep:

  • Answer inbound calls from customers looking to schedule appointments.

  • Make outbound calls to set up appointments.

  • Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.

  • Accurately track scheduling information on Excel Spreadsheets.

  • Communicate with service technicians to ensure they arrive at proper location to perform work.

  • Maintains confidentiality of customer’s nonpublic information.

  • Provides written and verbal responses to customer inquiries as needed.

  • Additional job duties as assigned. Able to demonstrate a willingness to learn

  • Computer proficiency is essential.

  • Able to adhere to schedules, multitask, and meet deadlines.

  • Demonstrates excellent listening and customer service skill.

  • Professional communication skills (both verbal and written).

  • Able to work in a fast-paced team environment.

  • Able to handle conflict and an ability to diffuse upset customers.

Requirements of the Call Center Rep:

  • Bilingual (Spanish and English) Required

  • 3 years of customer service-related experience in a high volume call environment

  • Strong Microsoft Excel experience

  • Strong Outlook experience

  • Ability to learn new technologies and systems easily

  • Solid work history and tenure

  • Highschool diploma required

PERKS

  • Weekly incentive bonuses

Benefits

  • We offer health, dental, vision, life, and more as a comprehensive benefits package

  • Paid time off

Schedule

  • Monday - Friday; Opportunity for OT with a rotating Saturday schedule

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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