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Call Center Rep Jobs in Indiana (NOW HIRING)

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

ATC

Call Center Representative

Indianapolis, IN

$15.25 - $19/hr

The Call Center customer service representative must use analytical skills to determine the customer's needs and apply the procedures to communicate the resolution and accurately resolve the customer ...

New

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns. Core Duties/Responsibilities The successful candidate will be ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

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Call Center Rep information

See Indiana salary details

$10

$17

$23

How much do call center rep jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for call center rep in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What call center pays the most?

Call center representatives working for large corporations in specialized industries such as technology, finance, or healthcare tend to earn higher salaries, especially with advanced skills or bilingual abilities. Supervisory or managerial roles within call centers also offer higher pay. Compensation varies based on location, experience, and company size.

What are Call Center Reps?

Call Center Representatives, often called call center reps, are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. Their primary goal is to ensure customer satisfaction and maintain a positive company image. Call center reps may work in various industries, including customer service, technical support, sales, and healthcare.

What job makes $10,000 a month without a degree?

A call center representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries such as tech or finance. High earnings in this role are uncommon and usually require advanced sales skills, management positions, or working for large corporations with performance-based bonuses.

What is the difference between Call Center Rep vs Customer Service Associate?

AspectCall Center RepCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, often in office settingsRetail stores, offices, or remote
Employer & Industry UsageTelecommunications, finance, techRetail, hospitality, healthcare
Common Search & ComparisonCustomer support via phoneCustomer assistance in person or online

While both roles involve assisting customers, Call Center Reps primarily handle inbound or outbound calls in call center environments, focusing on telecommunication or service industries. Customer Service Associates often work in retail or face-to-face settings, providing direct customer support. The roles share similar credentials but differ mainly in work environment and industry focus.

How can I become a call center rep?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software or CRM tools can be beneficial, and some employers may require basic computer skills or a background check.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, problem-solving, and a positive attitude help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by Call Center Reps, and how can they be managed effectively?

Call Center Reps often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To succeed, it's important to develop strong communication and problem-solving skills, maintain a calm and positive attitude, and make use of available support resources like team leads or knowledge bases. Regular feedback sessions and teamwork also play a crucial role in overcoming these challenges and building resilience in this fast-paced environment.

How can I make $2000 a week working from home?

A call center representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or bonuses. Developing strong communication skills, gaining experience, and working for companies that offer performance-based incentives or premium pay can help increase earnings. However, reaching this income level consistently may require additional skills, certifications, or working multiple positions simultaneously.
Call Center Rep jobs near you
Infographic showing various Call Center Rep job openings in Indiana as of June 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 71% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.
Call Center Representative

Call Center Representative

Subway

Columbus, IN • On-site

$9 - $10/hr

Part-time

Posted 25 days ago

Subway rating

4.5

Company rating: 4.5 out of 10

Based on 2,000 frontline employees who took The Breakroom Quiz

88th of 103 rated fast food restaurants

Job description

Job Title
Call Center Customer Service Representative
Reports To:
Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's by providing information in response to inquiries about Subway products and services.
Duties & Essential Job FunctionsCustomer Service Representatives are asked to capitalize on sales opportunities, provide quotes for upcoming events, take detailed notes, and ensure the Subway store understands the order requests.
Phone Sales
Customer Service Representative will be asked to answer phones and respond to customer's request, sell Subway products and place customer's orders with the appropriate Subway store and up-sell products and recommend the appropriate products based on fact finding.
Payment ProcessingCustomer Service Representative will be responsible for processing the customer's credit cards. They will input the card information and provide proper reporting to Subway Headquarters.
AdministrationCustomer Service Representative will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints.
QualificationsCustomer Service Representative must posses professional verbal and written communication skills, must to be computer literate with the ability to learn new software applications quickly, must have good communication skills and enjoy working on a team.
Required
Requires a high school diploma or GED and reliable transportation.
Schedule
Sunday's and Monday's from 10:00 am to 7:00 pm and Wednesday's from 5 pm to 11 pm.
Compensation and Benefits
$9.00 to $10.00 per hour based upon experience.
Compensation: $9.00 to $10.00 per hour based upon experience
Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
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