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Call Center Project Manager Jobs in Texas (NOW HIRING)

trane technologies

Data Center Project Manager

El Paso, TX · On-site

$94K/yr

Join our innovative team as a dynamic and detail-oriented Data Center Project Manager ! In this exciting role, you will oversee the entire lifecycle of data center projects, from startup to ...

Carter Machinery

DATA CENTER PROJECT MANAGER

Houston, TX

$90K - $105K/yr

Data Center Project Manager Location: Houston, Texas Starting Compensation Range: $90,000 to $105,000 per year The Data Center Project Manager is responsible for providing the technical knowledge and ...

Carter Machinery

DATA CENTER PROJECT MANAGER

Houston, TX · On-site +1

$90K - $105K/yr

Data Center Project Manager Location: Houston, Texas Starting Compensation Range: $90,000 to $105,000 per year The Data Center Project Manager is responsible for providing the technical knowledge and ...

SB Energy

Data Center Project Manager

Austin, TX · On-site

$119K/yr

Hand-off of physical data center and project documents to operations. * Management in prime contractor safety performance. * Management of project scope, safety, schedule, stakeholder, and budget.

Carrier

Data Center Project Manager

Waco, TX · On-site

$96K - $192K/yr

ABOUT THIS ROLE Carrier isseekinga highly skilled Project Manager to oversee our scope of work in data center construction projects. This roleis responsible forthe startup, commissioning, andfield ...

SB Energy

Data Center Project Manager

Austin, TX

$140K - $170K/yr

Hand-off of physical data center and project documents to operations. * Management in prime contractor safety performance. * Management of project scope, safety, schedule, stakeholder, and budget.

Carrier

Data Center Project Manager

El Paso, TX · On-site

$96K - $192K/yr

ABOUT THIS ROLE Carrier isseekinga highly skilled Project Manager to oversee our scope of work in data center construction projects. This roleis responsible forthe startup, commissioning, andfield ...

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All JobsCall Center Project JobsCall Center Project Manager JobsCall Center Project Manager Jobs in Texas

Call Center Project Manager information

See Texas salary details

$27.5K

$59.5K

$102K

How much do call center project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call center project manager in Texas is $59,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a call center project manager do?

A Call Center Project Manager oversees projects related to the operation and improvement of call centers. They coordinate teams, manage timelines, set objectives, and ensure that projects are completed within budget and meet quality standards. Their responsibilities often include implementing new technologies, optimizing processes, and ensuring that customer service goals are achieved. They work closely with other departments to align project outcomes with the organization's goals and may be involved in training and performance evaluation.

What are the key skills and qualifications needed to thrive as a call center project manager, and why are they important?

To thrive as a Call Center Project Manager, you need expertise in project management, process optimization, and workforce planning, typically supported by a bachelor's degree and experience in call center operations. Familiarity with CRM platforms, call center software, and project management tools like MS Project or Asana, as well as certifications such as PMP or Six Sigma, is often required. Strong leadership, problem-solving, and communication skills help you motivate teams and manage client expectations. These skills and qualifications are crucial for delivering projects on time, enhancing operational efficiency, and ensuring high customer satisfaction in a fast-paced environment.

What are some common challenges faced by call center project managers, and how can they be addressed?

Call Center Project Managers often encounter challenges such as managing large, diverse teams, ensuring consistent communication across shifts, and adapting quickly to changing client requirements. They must balance meeting KPIs with maintaining team morale, especially in high-pressure environments. To address these challenges, effective project managers foster transparent communication, leverage robust project management tools, and prioritize ongoing training and support for their teams. Building strong relationships with both front-line staff and upper management is also key to driving project success.

What is the difference between Call Center Project Manager vs Call Center Supervisor?

AspectCall Center Project ManagerCall Center Supervisor
ResponsibilitiesOversees multiple projects, manages teams, ensures project delivery, and coordinates resourcesManages daily operations, supervises agents, and handles customer issues
Required SkillsProject management, leadership, communication, and organizational skillsCustomer service, team management, problem-solving skills
CertificationsProject management certifications (PMP, CAPM) often preferredCustomer service or call center certifications beneficial
Work EnvironmentOffice-based, often involved in planning and coordinationFrontline, direct interaction with agents and customers

While both roles are vital in a call center, the Call Center Project Manager focuses on managing projects and strategic initiatives, whereas the Call Center Supervisor handles daily team supervision and customer interactions. The Project Manager typically requires project management certifications and oversees broader operational goals, while the Supervisor concentrates on team performance and customer satisfaction.

What cities in Texas are hiring for Call Center Project Manager jobs?

Cities in Texas with the most Call Center Project Manager job openings:

Infographic showing various Call Center Project Manager job openings in Texas as of September 2026, with employment types broken down into 80% Full Time, 5% Part Time, and 15% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $59,471 per year, or $28.6 per hour.

Data Center Project Manager

Dallas, TX • On-site

Peyton Resource Group
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Peyton Resource Groupexternal

$119K/yr

Full-time

Posted 9 days ago

Job description

Job Description Data Center Project Manager Location: Dallas-Fort Worth (DFW), TX Work Model: Onsite / In Person Travel: Required to DFW-area data center facilities as needed Position Overview The Data Center Project Manager will be responsible for planning, coordinating, and delivering data center projects from initiation through completion. Projects may include new data center builds, expansions, migrations, infrastructure upgrades, installations, and decommissioning activities. This role will coordinate cross-functional teams including Facilities, Infrastructure, Network, Engineering, Construction, and external vendors to ensure projects are delivered safely, on schedule, within budget, and in accordance with applicable security, compliance, and regulatory requirements.

The position requires an onsite presence and travel between data center facilities within the DFW area as project needs dictate. Key Responsibilities Lead the end-to-end delivery of data center projects, including project planning, execution, monitoring, and closeout. Develop and manage comprehensive project plans, schedules, budgets, milestones, and risk mitigation strategies.

Manage project schedules across design, procurement, construction, installation, commissioning, migration, and decommissioning phases. Develop project budgets, cost forecasts, financial plans, and ongoing financial reporting. Serve as a primary point of contact for project stakeholders and cross-functional teams.

Coordinate activities across Facilities, Infrastructure, Network, Engineering, and external vendors. Monitor project scope, schedule, costs, risks, dependencies, and deliverables. Identify potential issues and develop proactive mitigation and resolution strategies.

Ensure projects are executed in accordance with safety, security, compliance, and regulatory standards. Support data center capacity planning and long-term infrastructure strategy initiatives. Ensure technical solutions and project activities remain aligned with established business requirements.

Coordinate project status updates, action items, and stakeholder communications. Support day-to-day operational and project activities while maintaining strong organizational and documentation standards. Travel to other data center facilities within the DFW area as required.

Required Qualifications 5+ years of project management experience within data center, infrastructure, technology, construction, or related environments. Strong understanding of critical data center infrastructure, including power, cooling, racks, cabling, and networking. Proven experience managing complex, multi-disciplinary and multi-vendor projects.

Experience managing projects across multiple phases, including design, procurement, construction, installation, commissioning, migration, or decommissioning. Prior experience with Data Center Infrastructure Management (DCIM) implementations. Working knowledge of JIRA, Confluence, Microsoft Project, and Visio.

Demonstrated ability to align project activities and technical solutions with business requirements. Strong analytical, troubleshooting, and organizational skills. Ability to work efficiently and independently with minimal supervision.

Ability to effectively manage multiple projects, priorities, and deadlines. Excellent written, verbal, and stakeholder communication skills. Strong collaboration and problem-solving abilities.

Willingness and ability to travel between facilities as required. Core Competencies Data Center Project Management Project Planning & Scheduling Budgeting & Financial Management Risk & Issue Management Vendor Management Cross-Functional Team Coordination Data Center Infrastructure DCIM Implementation Capacity Planning Technical Requirements Alignment Project Documentation & Reporting Stakeholder Management Problem Solving & Troubleshooting Operational Readiness

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