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Call Center Nurse Rn Jobs (NOW HIRING)

The Transfer Center RN is responsible for coordinating and facilitating patient transfers into the health system from both internal facilities and external hospitals. Serving as a central ...

The Transfer Center RN is responsible for coordinating and facilitating patient transfers into the health system from both internal facilities and external hospitals. Serving as a central ...

Intake RN - Call Center

Garner, NC · On-site

$65 - $90/hr

JR126536Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina**About the Job:**Schedule: 10am-8pm+ working every other weekend! The Intake RN performs the daily operations ...

Title: Registered Nurse Company: Oak Street Health Role Description: The Center Nurse is a clinical care team member operating within a Value-Based Care model, which prioritizes patient health ...

Registered Nurse We're building a world of health around every individual -- shaping a more ... The Center Nurse is a clinical care team member operating within a Value-Based Care model, which ...

$60 - $75/hr

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North CarolinaAbout the Job Schedule: 10am-8pm+ working every other weekend! The Intake RN performs the daily operations of patient ...

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Call Center Nurse RN information

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$34

$47

How much do call center nurse rn jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center nurse rn in the United States is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $43.03 per hour, depending on experience, location, and employer.

What is a call center nurse RN?

Call Center Nurse RNs are registered nurses who provide medical advice, triage, and support to patients over the phone or through other remote communication channels. They assess patient symptoms, offer guidance on next steps, and help determine if additional care is needed, all while maintaining patient confidentiality. This role is essential for helping patients access timely healthcare information and support, especially when in-person visits are not immediately possible.

What are the key skills and qualifications needed to thrive as a call center nurse RN?

To thrive as a Call Center Nurse RN, you need a valid RN license, strong clinical assessment skills, and experience in patient triage or telehealth. Familiarity with telephone triage protocols, electronic health records (EHRs), and specialized call center software is typically required. Excellent verbal communication, problem-solving abilities, and empathy are essential soft skills for providing effective remote patient care. These skills ensure accurate patient evaluation, safe care recommendations, and a positive patient experience in a virtual healthcare environment.

How does a call center nurse RN typically collaborate with other healthcare professionals while working remotely?

Call Center Nurse RNs frequently collaborate with physicians, pharmacists, and care coordinators through secure communication platforms, such as phone calls, electronic health records, and messaging systems. These interactions ensure accurate triage, facilitate referrals, and provide comprehensive patient support. While the work is often independent, regular team meetings and case discussions help maintain alignment with care protocols and keep everyone informed about updates in procedures or patient care pathways.

What is the difference between Call Center Nurse Rn vs Telehealth Nurse?

AspectCall Center Nurse RnTelehealth Nurse
CredentialsRegistered Nurse (RN) license, CPR certificationRegistered Nurse (RN) license, CPR certification
Work EnvironmentCall centers, healthcare support centersHome or remote settings, telehealth platforms
Employer & IndustryHospitals, insurance companies, healthcare providersHealthcare providers, telemedicine companies
Primary FocusHandling patient inquiries, triaging over callsProviding medical advice, patient assessments remotely

Both Call Center Nurse Rn and Telehealth Nurse roles require RN licensure and involve remote patient interaction. While Call Center Nurses typically work in call centers handling inquiries and triage, Telehealth Nurses often provide direct medical advice via telemedicine platforms from home. The roles overlap in skills and credentials but differ mainly in work setting and scope of patient care.

What cities are hiring for Call Center Nurse Rn jobs?

Cities with the most Call Center Nurse Rn job openings:

What states have the most Call Center Nurse Rn jobs?

States with the most job openings for Call Center Nurse Rn jobs include:

Transfer Center Nurse (RN)

Deaconess

Evansville, IN • On-site

$31.90 - $49/hr

Full-time

Re-posted 22 days ago


Deaconess Health System rating

6.7

Company rating: 6.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers


Job description

Looking for a Monday - Friday role using your clinical nursing skills in a new way? Learn more about joining our Capacity Management team!
The Transfer Center RN is responsible for coordinating and facilitating patient transfers into the health system from both internal facilities and external hospitals. Serving as a central communication hub, this role ensures timely, efficient, and clinically appropriate patient placement by collaborating with physicians, nursing staff, bed management teams, and administrative leaders across the organization.
The Transfer Center RN utilizes advanced clinical assessment, rapid decision-making, and triage skills to evaluate patient needs, determine the appropriate level of care, and coordinate admissions and transfers across multiple service lines. Strong emergency department and triage experience is essential, enabling the RN to quickly assess patient acuity, prioritize competing requests, and support safe patient placement in dynamic and high-volume environments.
This role requires comprehensive knowledge of inpatient and specialty service lines, admission and transfer processes, regulatory requirements, and patient flow operations. The Transfer Center RN applies expertise in EMTALA regulations and transfer protocols to ensure compliance, facilitate appropriate patient acceptance, and support seamless transitions of care throughout the health system.
Working collaboratively with referring providers, receiving physicians, emergency departments, inpatient units, and operational leaders, the Transfer Center RN serves as a key resource in managing patient throughput and access to care. This position balances clinical priorities, available resources, and organizational capacity while leveraging strong communication, critical thinking, and rapid clinical judgment to ensure patients receive the right care, at the right time, in the most appropriate setting.
The Transfer Center RN plays an integral role in supporting quality outcomes, patient access, and operational efficiency through effective coordination, service-line expertise, and proactive collaboration across the continuum of care.
Required: Certifications/Licenses/Experience:
  • Active Registered Nurse (RN) in Indiana or other compact licensure state
  • A minimum of three years of clinical nursing experience in an acute care setting or related specialty area preferred

Campus: Access & Logistics Center // Midtown
Shift: Evenings, 1p-10p, Monday - Friday
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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