Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide. Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ...
Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide. Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ...
Center Operations Manager I
Albuquerque, NM · On-site
$23.75 - $31.63/hr
Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide. Center Operations Manager I This Is What You'll Do: * Responsible for providing feedback for ...
Center Operations Manager I
Albuquerque, NM · On-site
$23.75 - $31.63/hr
Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide. Center Operations Manager I This Is What You'll Do: * Responsible for providing feedback for ...
... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... High school diploma or GED equivalent * 1+ years of relevant experience * Background check ...
... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... High school diploma or GED equivalent * 1+ years of relevant experience * Background check ...
Bilingual Contact Center Agent
Albuquerque, NM · On-site
$16/hr
MVD Express is looking for a motivated and friendly Contact Center Representative to join our team ... Deliver a friendly, professional experience with every interaction * Manage customer information ...
Bilingual Contact Center Agent
Albuquerque, NM · On-site
$16/hr
MVD Express is looking for a motivated and friendly Contact Center Representative to join our team ... Deliver a friendly, professional experience with every interaction * Manage customer information ...
... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... High school diploma or GED equivalent * 1+ years of relevant experience * Background check ...
... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... High school diploma or GED equivalent * 1+ years of relevant experience * Background check ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
Inside Sales Insurance Specialist
Albuquerque, NM · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
Inside Sales Insurance Specialist
Rio Rancho, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Rio Rancho, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Rio Rancho, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Rio Rancho, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Albuquerque, NM · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Physician / Surgery - General / New Mexico / Locum tenens / Telemedicine Physician Opportunity with
Albuquerque, NM · On-site
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
Physician / Surgery - General / New Mexico / Locum tenens / Telemedicine Physician Opportunity with
Albuquerque, NM · On-site
We have a triage call center where all patients are pre-screened for medical necessity and to ... No billing insurance companies; Reliable volume; Work from anywhere; Flexible hoursPlease contact ...
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Albuquerque, NM · Remote
$17/hr
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Albuquerque, NM · Remote
$17/hr
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Albuquerque, NM · Remote
$17/hr
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Albuquerque, NM · Remote
$17/hr
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
... our call center or corporate office. What's in it for You: * Great pay and robust monthly commission eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits
Call Center No Experience information
See Rio Rancho, NM salary details
$10.18 - $11.39
1% of jobs
$11.39 - $12.60
4% of jobs
$12.60 - $13.81
9% of jobs
$14.85 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.03
13% of jobs
$15.03 - $16.24
22% of jobs
The median wage is $16.33 / hr.
$16.24 - $17.45
22% of jobs
$17.89 is the 75th percentile. Wages above this are outliers.
$17.45 - $18.66
14% of jobs
$18.66 - $19.88
8% of jobs
$19.88 - $21.09
4% of jobs
$21.09 - $22.30
3% of jobs
$22.30 - $23.52
1% of jobs
$10
$16
$23
How much do call center no experience jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Call Center No Experience position, and why are they important?
To excel in a Call Center (No Experience) role, strong communication skills, active listening, and a high school diploma or equivalent are typically required. Basic computer literacy is necessary, as you'll often use customer relationship management (CRM) software and multi-line phone systems, with on-the-job training provided. Patience, adaptability, and a positive attitude help new hires build rapport with customers and manage high-call volumes. These qualities are essential for providing excellent customer service and resolving issues efficiently in a fast-paced environment.
What does a typical day look like for someone starting in a Call Center role with no prior experience?
For those new to call center work, your day typically involves handling inbound or outbound calls, assisting customers with their questions, troubleshooting issues, and updating records in various computer systems. You will often follow scripts or guidelines while developing a better understanding of company products or services through ongoing training. Expect a structured environment with clear goals and support from team leads or supervisors who are there to help you learn as you go. Over time, you'll gain confidence, improve your problem-solving skills, and may have opportunities to advance to more specialized or supervisory roles within the company.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Octapharma Plasma rating
6.3
Based on 105 frontline employees who took The Breakroom Quiz
668th of 882 rated healthcare providers
Job description
your opportunity to do rewarding work,
your future leadership potential,
and your career growth?
Join an industry leader.
[Become one, too!]
Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.
We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world's largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
Center Operations Manager II
This Is What You'll Do:
- Maintains a thorough understanding of and ensures total operation is compliant with state and
federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP)
to maintain the highest production standards and ensure facility compliance. - Assists in hosting internal and external inspections conducted by regulatory agencies and
customers - Collaborates in quality improvement initiatives to enhance operational efficiency and product
quality. - Collaborates with relevant departments to implement corrective and preventive actions (CAPA) to
address identified issues. - Responsible for mitigating and resolving safety concerns.
- Oversees the performance of preventive maintenance of donor center equipment to ensure that
the equipment is well-maintained and in good working order. - Prepares product shipments and ensures compliance per Standard Operating Procedures.
- Assists with achieving targeted production in quantity and quality as well as optimizing operational cost to meet and exceed targeted objectives to include
inventory management. - Responsible for providing feedback for comprehensive employee performance evaluations,
performance improvement plans, individual development plans and corrective actions as
applicable. - Collaborates on employment decisions to include hiring, promotions, demotions, and terminations
that strategically align with both employee and business needs. - Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence
in production zones. - Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
- Assists with the coordination of staff and leadership meetings to enhance efficiencies and
productivity. - Performs other related duties as assigned.
This Is Who You Are:
- Nurtures robust and positive culture within the donor center, exemplifying core values.
- Facilitates optimal productivity in production areas by providing necessary assistance as required.
- Cultivates a positive and respectful rapport with donors, fostering retention, referrals, and growth.
- Promotes Safety, Health, and Environment Policies & Procedures. Ensure safety training and
safety practices are implemented and followed within the center. - Strong communication, organizational skills.
- Excellent written, verbal, and interpersonal communication skills required.
This Is What it Takes:
- Trained in all production areas.
- Bachelor's Degree preferred. Other combinations of education and experience may be
considered. - 1-3 years of operations and/or process management/supervisory experience preferred
- 1-3 years of people management required including recruiting, training, etc.
- Ability to function effectively in a fast-paced environment with frequent interruptions required.
- Background in financial management and/or budgeting preferred.
- Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically
after hours.
Do Satisfying Work. Earn Real Rewards and Benefits.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401 (k) retirement plan
- Paid time off
- Company-paid holidays
- Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Interested? Learn more online and apply now at:
octapharmaplasma.com
INNER SATISFACTION.
OUTSTANDING IMPACT.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Octapharma Plasma
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With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2008