ZipRecruiter

Log In

1

Call Center Employee Jobs (NOW HIRING)

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field ... Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills ...

CorePlus Credit Union

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status ... The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel ...

Maximus

Call Center Manager

Topeka, KS · On-site

General information Job Posting Title Call Center Manager Date Wednesday, July 29, 2026 City Topeka ... our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate ...

SPS North America

Call Center Representative

New York, NY · On-site

$17.50 - $22/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services ... employee for this job. Duties, responsibilities and activities may change at any time with or ...

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to ... or employee on the basis of race, color, religion, creed, national origin or ancestry, sex ...

Inceed

Call Center Representative

Irving, TX · On-site

$15.25 - $19.25/hr

Position: Call Center Representative Compensation: $ 19/hour Location: Irving, TX Inceed has ... Our mission is simple: We're here to help every person, whether client, candidate, or employee ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

MV Transportation is seeking a Call Center Manager for proposed business to oversee all ... or employee on the basis of race, color, religion, creed, national origin or ancestry, sex ...

EyeSouth Partners

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... Employee Discounts and Perks * Employee Assistance Program * Group Life/AD&D * Short Term ...

EyeSouth Partners

Call Center Representative

Fort Pierce, FL · On-site

$14.50 - $18/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... Employee Discounts and Perks * Employee Assistance Program * Group Life/AD&D * Short Term ...

Bath Concepts

Call Center Representative

Albuquerque, NM · On-site

$18 - $20/hr

Employee discounts * Referral programs Schedule: * Full-time, 32-40 hours per week (on-site) * .5-1-hour meal break, non-exempt * Monday-Friday: 8:30pm-5:00pm * Rotating Saturday and events: 9:30am-3 ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Center Employee Jobs

Call Center Employee information

See salary details

$10

$17

$25

How much do call center employee jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call center employee in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a call center employee do?

A Call Center Employee is responsible for handling incoming and outgoing customer calls for a company. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They often work with scripts and computer systems to assist customers efficiently. Good communication skills, patience, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a call center employee, and why are they important?

To thrive as a Call Center Employee, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call scripting tools, and phone systems is usually required. Patience, resilience, and a positive attitude help individuals excel in managing challenging customer interactions and maintaining professionalism under pressure. These skills and qualities are essential for delivering excellent customer service, meeting performance targets, and ensuring customer satisfaction.

What are some common challenges faced by call center employees and how are they typically supported in overcoming them?

Call center employees often encounter challenges such as managing high call volumes, handling difficult or frustrated customers, and meeting strict performance metrics. Many organizations address these challenges by providing comprehensive training, access to knowledge bases, and regular coaching sessions. Additionally, teams usually have supervisors or team leads available to offer guidance and support, fostering a collaborative environment. Peer support and opportunities for skill development are also common, helping employees continuously improve and adapt.

What are popular job titles related to Call Center Employee jobs?

For Call Center Employee jobs, the most frequently searched job titles are:

Call Center Employee jobs near you
Infographic showing various Call Center Employee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Clinton, MI • On-site

Air Conditioning Contractor
Non-Profits • 11 - 50 employees
Learn more about Air Conditioning Contractorexternal

$17 - $21/hr

Other

Re-posted 17 days ago

Job description

Call Center Agent

The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan.

Benefits

  • Paid Training
  • Careers Advancement Opportunities
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service customers. Representative duties include:

  • Assisting the Call Center Manager in the planning, organizing, and coordination of department resources and goals.
  • Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
  • Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
  • Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
  • Performing related staff-level duties as directed by the Call Center Manager.

Job Qualifications:

  • Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
  • Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
  • Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
  • Current (state) driver's license.

Compensation: $17.00 - $21.00 per hour

Apply