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Call Center Data Marketing Analyst Jobs (NOW HIRING)

Broadridge

Manager, Call Center

Edgewood, NY · On-site

Analyze call center data and develop reporting to drive operational insights and performance improvements. * Lead forecasting and workforce planning efforts to ensure operational efficiency and cost ...

Andersen

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

... analyzing call center data. -Assist in training and onboarding. -Collaborate with the Inside Sales Center Manager to efficiently manage all essential administrative tasks based on operational ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Mondo

Marketing Analyst

Manhattan, NY · On-site

$45 - $55/hr

Analyze digital campaigns, paid media, website/app performance, sales trends, customer behavior, and conversion data. * Evaluate performance marketing metrics including ROAS, CPA, CPM, LTV ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Conch Technologies Inc

Marketing Analyst

Memphis, TN · On-site

Bachelor's degree in Data Analytics, Statistics, Mathematics, Economics, Business Analytics, Information Systems, Marketing Analytics, Computer Science, or a related field. * Experience in analytics ...

New

Porvox Speak

Marketing Analyst

Dayton, OH · On-site

$60 - $80/hr

To be successful in this role, you should have experience with PPC campaigns and be comfortable with processing and analyzing marketing data. You will help us ensure we spend our marketing budget ...

SmartFinancial

Marketing Analyst

Newport Beach, CA · On-site

$70K - $115K/yr

Provide data-driven insights and recommendations to optimize marketing efforts * Collaborate with cross-functional teams to align marketing strategies with business goals * Stay up-to-date with ...

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Call Center Data Marketing Analyst information

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$30K

$64.6K

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How much do call center data marketing analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for call center data marketing analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Center Data Marketing Analyst jobs?

For Call Center Data Marketing Analyst jobs, the most frequently searched job titles are:

Infographic showing various Call Center Data Marketing Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $64,649 per year, or $31.1 per hour.

Call Center Supervisor

Milwaukie, OR • On-site

Global Medical Response
Health Care and Social Assistance • 51 - 200 employees
Learn more about Global Medical Responseexternal

Full-time

Posted 19 hours ago

Posted today

Global Medical Response rating

6.4

Company rating: 6.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

649th of 898 rated healthcare providers

Job description

 

                                                                  Call Center Supervisor 

 

BASIC FUNCTIONS: 

The NEMT Operations Supervisor directly manages call center, dispatch, router and scheduling staff activities and supports all functions of the NEMT Operations Center. Supervisors provide oversight, direction, and assistance to operations staff so they can effectively and efficiently schedule and assign trips, and support members, transportation providers, and external partners.  

Supports daily operations, offers guidance and assistance to staff, consistently monitors all systems including but not limited to internal and external communication, trip management, and handles escalations from members, agents, transportation providers, and partners. Escalates issues as needed to management. 

This position supports all units within ComTrans and in support of the ComTrans mission and goals. This position utilizes business knowledge, independent and creative thinking. ComTrans is a safety sensitive company. 

Job description(s) are subject to change based on business necessity 

EMPLOYEE STATUS: Regular: Full-time;TBD depending on experience/ exempt position. 

REQUIREMENTS: 

Education: College or equivalent preferred but not required 

Experience: 2-4 years’ experience in call center operations, and/or routing and dispatch required. 

Age: All ComTrans employees must be at least 18 years old. 

Skills, Knowledge and Abilities:  

Supervisors must be able to: 

  • Communicate effectively both verbally and written in English. 

  • Work Independently 

  • Use sound judgement in decision making, and problem solving 

  • Demonstrate and encourage leadership in all functions 

  • Be thoroughly knowledgeable of routing/dispatch/call center/data management/reporting functions (viewed as an expert) including routing, scheduling, mapping, time constraints, and data entry, analysis, and review. 

  • Maintain an organized and efficient work environment. 

  • Exceptional knowledge of regional streets, address, direction. 

  • Multi-task, balance workload, and demonstrate good organization skills. 

  • Be a strong team player. 

  • Understand customer service internally and externally. 

  • Utilize information systems, ride management systems, and the Microsoft Office Suite of programs. 

  • Able to quickly learn and become an expert-level user for ride management, communication, and other internal systems. 

  • Able to quickly learn and apply contractual and operational policies, procedures, processes, and  

  • Utilize time management skills - prioritizing and planning. 

Physical Requirements: 

While performing duties of this job, must be able to: 

  • Stand, reach and extend arms 

  • Grasp, feel objects or controls 

  • Reach with hands and arms 

  • Talk and hear 

  • Able to lift at least 10 pounds 

  • Sit for extended periods of time 

  • Perform repetitive activities such as typing, using a telephone, computer mouse 

  • Must have adequate visual acuity as required to perform activities such as using a telephone, viewing a computer terminal, reading, preparing, and analyzing data. 

RESPONSIBILITIES:  

Supervisory Duties: 

  • Provide ongoing support and leadership to operations staff through individual and group coaching and oversight. 

  • Ensure all prior day transports are routed to external providers. 

  • Process same day and urgent requests, communicating directly with external providers to cover trips. 

  • Assures all duties are completed on the Router Checklist including but not limited to addressing any unresolved emails in Provider Dispatch Email. 

  • Identify recurring transports and attempt to assign to appropriate provider. 

  • Work with provider(s) to resolve trip issues (late, no-shows, etc.) 

  • Review trips requests for accuracy (address, appointment time, return times, etc., ) 

  • Monitor all phone queues, and answer calls as needed from transportation providers, facilities, members and member representatives and communicate with providers and community partners to resolve customer issues (ETA’s, no-show, etc.) 

  • Provide customers with trip confirmations and ETA’s, call providers when necessary. 

  • Work with providers in providing trip data. 

  • Conduct preliminary investigation regarding customer complaints by contacting assigned provider. 

  • Take escalated calls as requested 

  • Assumes supervisory duties when call center supervisors are absent or unavailable 

  • Perform data entry as required 

  • Other duties as assigned. 

REPORTING RELATIONSHIPS: 

This position reports to the Operations Manager 

MEASUREMENTS OF PERFORMANCE: 

The Dispatch Manager/Operations Manager will evaluate the performance contribution of the Dispatcher: 

  • Ability to process trips efficiently 

  • High level of customer service 

  • Effective Communication 

  • Responsiveness to deadlines 

  • Timeliness, accuracy & completion of schedules 

  • Attendance and Reliability 

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0055813Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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