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Call Center Data Entry Jobs in Massachusetts (NOW HIRING)

Opus Inspection

Call Center Representative

Shrewsbury, MA · On-site

$18.50 - $19.50/hr

Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in ... Competency with Microsoft Office programs, including basic data entry skills. * Must be able to ...

Opus Inspection

Call Center Representative

Shrewsbury, MA · On-site

$18.50 - $19.50/hr

Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in ... Competency with Microsoft Office programs, including basic data entry skills. * Must be able to ...

JP Logistics and Consulting LLC

$22.94/hr

This position supports the 66 FSS/FSH MILITARY & FAMILY READINESS CENTER FRONT DESK/DATA. Location ... Receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients ...

JP Logistics and Consulting LLC

Data Entry Clerk II

MA · On-site

$22.94/hr

This position supports the 66 FSS/FSH MILITARY & FAMILY READINESS CENTER FRONT DESK/DATA. Location ... Receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients ...

Berkshire Bank

Call Center Supervisor

Pittsfield, MA · On-site

$20.50 - $32.12/hr

Call Center Manager Status: Non-Exempt Grade: 7 Pay Range: $20.50 - $32.12 Actual compensation ... data and reports to track and improve Customer Support activity. Participates in the interview ...

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Showing results 21-40

All JobsCall Center Data Entry JobsCall Center Data Entry Jobs in Massachusetts

Call Center Data Entry information

See Massachusetts salary details

$12

$21

$30

How much do call center data entry jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for call center data entry in Massachusetts is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is a call center data entry?

A Call Center Data Entry job involves entering, updating, and managing customer information in a company's database while handling calls or support requests. Employees in this role ensure accuracy, process transactions, and assist with customer inquiries. Strong typing skills, attention to detail, and knowledge of relevant software are essential. This position may also require multitasking between calls and database work to maintain efficient service.

What are the typical daily responsibilities of a call center data entry?

In a Call Center Data Entry position, your daily tasks typically include entering customer information from calls into company databases, updating records to reflect the most current data, and verifying the accuracy of information received. You may also assist with resolving data discrepancies, handle basic customer inquiries, and collaborate with call center agents to clarify unclear details. The role involves working with a team in a structured environment, often adhering to productivity and quality goals to ensure that customer information is consistently maintained. Being organized and attentive to detail is key to successfully handling the volume and variety of data processed each day.

What are the key skills and qualifications needed for a call center data entry?

To excel as a Call Center Data Entry professional, you should have fast and accurate typing skills, attention to detail, and a high school diploma or equivalent. Familiarity with data entry software, customer relationship management (CRM) systems, and basic office applications like Microsoft Excel is often required. Strong organizational skills, reliability, and effective verbal communication help set top performers apart. These skills ensure precise data management, efficient workflow, and positive team interactions in a fast-paced call center environment.

Which call center data entry jobs are legit?

Legitimate call center data entry jobs are typically offered by established companies or staffing agencies and often require basic computer skills and attention to detail. They may be remote or in-office positions and usually do not require upfront fees; verifying the company's reputation and reading reviews can help confirm legitimacy.

What are popular job titles related to Call Center Data Entry jobs in Massachusetts?

For Call Center Data Entry jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Call Center Data Entry jobs in Massachusetts look for?

The top searched job categories for Call Center Data Entry jobs in Massachusetts are:

Call Center Data Entry jobs near you
Infographic showing various Call Center Data Entry job openings in Massachusetts as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,236 per year, or $21.3 per hour.

Data Entry Clerk II

JP Logistics and Consulting LLC

Hanscom Air Force Base, MA • On-site

$18 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Data Entry Clerk II

JP Logistics & Consulting LLC (JPLC) is looking for a full-time, talented Data Entry Clerk II to work in a unique and dynamic environment. This position supports the 66 FSS/FSH MILITARY & FAMILY READINESS CENTER FRONT DESK/DATA.

Location: Hanscom AFB, Massachusetts

Job Start Date: September 30, 2026

Hours of Operation: 08:00- 16:00 except Federal Holidays

Salary: $ 22.94 per hour (SCA)

Scope: Possess a strong working knowledge and capability to operate data entry device(s) to input lists, records, or other data points into an electronic format. Strong working knowledge of web-based applications (Microsoft Edge/Chrome), Microsoft (MS) Office Word, MS Office Excel, and other MS Office Suite Products. Must be familiar with standard concepts, including prior customer service experience of a minimum of 12 months, practices, and procedures within a customer support and business environment. Possess the ability to rely on experience and judgment to plan and accomplish goals in a timely manner. Ability to take task direction and training from Government personnel. Provide reception services for M&FRC Reception Center visitors/clients and accomplish customer service and administrative duties as required. Provide data entry into web-based systems, AFFIRST and Department of Defense (DOD) TAP systems.

Receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients to the appropriate M&FRC staff member, looking for opportunities to raise awareness of M&FRC programs and services. Schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues.

Ability to input all TAP data and resources in the AFFIRST to include, but not limited to, scheduling clients for Transition Assistance Program workshops to include sending reminder emails one week prior to class start date unless a different timeline is directed by program managers.

Maintain the appearance of the Front Desk and align chairs, materials, publications, and resources daily and report inoperable equipment to M&FRC management. The contractor shall take out personal trash and will be asked to conduct minimal vacuuming along with dusting furniture to maintain Air Force standard appearances. Ensure all clients completely sign in and generate a monthly client usage report in the format established by M&FRC management.

Qualifications:

  • Must be proficient in applying and troubleshooting Microsoft Office Suite applications, including MS Windows, MS Word, MS Excel, MS PowerPoint.
  • Must exhibit excellent customer service and communication skills are required in the professional environment of the M&FRC.
  • One year's experience working in customer service is required.
  • Have a basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and possess the ability to communicate and work effectively with a diverse population.
  • Expected to dress in appropriate business casual attire.

Requirements:

  • Must be a U.S. citizen.
  • Must possess excellent verbal and written communication skills.
  • Must be able to speak fluent English.
  • Possess a valid driver's license.
  • Must obtain a favorable, trustworthy determination.
  • Pass pre-employment drug testing.
  • Must be Flexible.

Benefits:

  • Medical, Dental, and Vision
  • Short- and Long-Term Disability
  • Life and AD&D Insurance
  • 1 1 Paid Federal Holidays
  • Paid Vacation
  • Paid Sick
  • Health & Welfare (H&W)
  • Medical Stipend
  • 401k
  • Jury duty
  • Military leave
  • Bereavement

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