1

Call Center Data Entry Jobs in Massachusetts (NOW HIRING)

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Basic computer and data entry skills. * Ability to work in a fast-paced environment. * Flexible to ...

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Basic computer and data entry skills. * Ability to work in a fast-paced environment. * Flexible to ...

New

Call Center Representative Skillbridge Academy is a forward-thinking educational institution ... Basic computer proficiency and data entry skills * Team-oriented mindset with a proactive approach ...

Data Entry

Reading, MA · On-site

$18 - $24/hr

... Center visitors/clients and accomplish customer service and administrative duties as required. 4.2 The Contractor shall provide data entry into web-based systems, AFFIRST and Department of Defense ...

Data Entry Specialist

Bedford, MA · On-site

$18 - $24/hr

Front Desk/Data Entry Specialist The Front Desk/Data Entry Specialist is responsible for providing ... Location: Military & Family Readiness Center (M&FRC) Schedule: Full-time, 40 hours/week Monday ...

Call Center Rep

Boston, MA · On-site

$17.50 - $21.75/hr

Entry of production inventory and food cost information by using Microsoft Excel * Entry of ... Ability to interpret age specific data and response to care * Provide age specific communication V.

$18.75 - $25/hr

The Front Desk/Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer ...

next page

Showing results 1-20

Call Center Data Entry information

See Massachusetts salary details

$12

$21

$30

How much do call center data entry jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center data entry in Massachusetts is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is a call center data entry?

A Call Center Data Entry job involves entering, updating, and managing customer information in a company's database while handling calls or support requests. Employees in this role ensure accuracy, process transactions, and assist with customer inquiries. Strong typing skills, attention to detail, and knowledge of relevant software are essential. This position may also require multitasking between calls and database work to maintain efficient service.

What are the typical daily responsibilities of a call center data entry?

In a Call Center Data Entry position, your daily tasks typically include entering customer information from calls into company databases, updating records to reflect the most current data, and verifying the accuracy of information received. You may also assist with resolving data discrepancies, handle basic customer inquiries, and collaborate with call center agents to clarify unclear details. The role involves working with a team in a structured environment, often adhering to productivity and quality goals to ensure that customer information is consistently maintained. Being organized and attentive to detail is key to successfully handling the volume and variety of data processed each day.

What are the key skills and qualifications needed for a call center data entry?

To excel as a Call Center Data Entry professional, you should have fast and accurate typing skills, attention to detail, and a high school diploma or equivalent. Familiarity with data entry software, customer relationship management (CRM) systems, and basic office applications like Microsoft Excel is often required. Strong organizational skills, reliability, and effective verbal communication help set top performers apart. These skills ensure precise data management, efficient workflow, and positive team interactions in a fast-paced call center environment.

Which call center data entry jobs are legit?

Legitimate call center data entry jobs are typically offered by established companies or staffing agencies and often require basic computer skills and attention to detail. They may be remote or in-office positions and usually do not require upfront fees; verifying the company's reputation and reading reviews can help confirm legitimacy.

What are popular job titles related to Call Center Data Entry jobs in Massachusetts?

For Call Center Data Entry jobs in Massachusetts, the most frequently searched job titles are:

Infographic showing various Call Center Data Entry job openings in Massachusetts as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,236 per year, or $21.3 per hour.

Call Center Representative

Soni Resources

Stoughton, MA • On-site

$22.50/hr

Contractor

Posted 4 days ago


Job description

We are seeking a professional and customer-focused Call Center Representative to join our team. The successful candidate will answer customer inquiries, resolve complaints, process orders, and provide accurate information about products and services while maintaining a high level of customer satisfaction.
Key Responsibilities:
  • Answer incoming customer calls and respond to inquiries professionally.
  • Make outbound calls when required for follow-ups or customer service.
  • Resolve customer complaints and provide appropriate solutions.
  • Process orders, payments, returns, and account updates.
  • Maintain accurate records of customer interactions.
  • Meet daily performance targets, including call quality and productivity.
  • Escalate complex issues to the appropriate department.
  • Follow company policies, procedures, and confidentiality standards.
  • Provide excellent customer service to ensure customer satisfaction.

Qualifications:
  • High school diploma or equivalent (associate's or bachelor's degree is a plus).
  • Previous call center or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening skills.
  • Basic computer and data entry skills.
  • Ability to work in a fast-paced environment.
  • Flexible to work shifts, weekends, or holidays if required.

Skills:
  • Customer service orientation
  • Communication and interpersonal skills
  • Time Management

Compensation: $22.50/hr
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONIBOS

Soni Resources logo

About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US