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Call Center Customer Chat Support Jobs (NOW HIRING)

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

New

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Previous experience in chat support, customer service, customer support, call center, or a similar role. * Excellent written communication and comprehension skills. * Ability to work efficiently in a ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

One or more years in customer service, live chat, call centre or retail support * Fast, accurate typing with clear written English * Experience with a helpdesk tool such as Zendesk, Freshdesk or ...

vTech Solution

Call Center Customer Service

Canton, MA · On-site

$16.50 - $21.25/hr

Call Center Customer Service vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

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Call Center Customer Chat Support information

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How much do call center customer chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center customer chat support in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Center Customer Chat Support jobs?

For Call Center Customer Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Call Center Customer Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Experience/Call Center Associate

Alhambra, CA • On-site

Evike.com Inc.
Sporting Product Manufacturing • 51 - 200 employees
Learn more about Evike.com Inc.external

Full-time

Re-posted 6 days ago

Job description

About the Role:

As a Customer Experience Representative, you'll play a key role in delivering outstanding service to our retail and online customers across the United States. You'll handle inbound and outbound customer interactions via phone and chat, providing product information, resolving inquiries, and ensuring every customer receives timely, accurate, and empathetic support. Your ability to listen, problem-solve, and create positive experiences will help build customer loyalty, strengthen our brand, and contribute to customer retention and sales growth.

This is a full-time, on-site position, Monday through Friday. Shifts are 8 hours and scheduled between 7:00 a.m. and 5:00 p.m. Pacific Time.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a call center or customer service environment, preferably within the retail industry.
  • Strong verbal and written communication skills in English.
  • Basic computer proficiency, including experience with chat support platforms and CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience with retail point-of-sale systems and inventory management software.
  • Bilingual abilities, especially Spanish-English, are a plus. 
  • Familiarity with customer satisfaction metrics and quality assurance processes. 
  • Experience with Zoho is a plus 
  • Typing WPM 70+
  • Training or certification in customer service excellence or call center operations.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via chat and phone, providing accurate information about products, services, and policies.
  • Resolve customer complaints and issues by identifying problems, researching solutions, and following up to ensure resolution.
  • Document all customer interactions thoroughly in the company’s CRM system to maintain accurate records and support continuous improvement.
  • Collaborate with internal teams such as sales, logistics, and technical support to address complex customer needs and escalate issues when necessary.
  • Maintain up-to-date knowledge of retail products, promotions, and company procedures to provide informed assistance and support.

Skills:

The required skills of chat support and call center expertise are essential for managing real-time customer interactions across multiple communication channels. Daily, these skills enable the candidate to efficiently handle inquiries, troubleshoot issues, and provide clear, empathetic communication that enhances the customer experience. Proficiency in chat support allows for multitasking and managing several conversations simultaneously, while call center skills ensure professionalism and composure during phone interactions. Preferred skills such as bilingual communication and familiarity with retail systems further enhance the ability to serve a broader customer demographic and resolve issues more effectively. Together, these skills contribute to maintaining high customer satisfaction and supporting the company’s retail objectives.

Join our team! 

If you are results-driven and passionate about both retail excellence and airsoft, we invite you to bring your expertise and experience to our team. Join us in creating an exciting, knowledgeable, and customer-focused support  where the airsoft community can thrive. Apply today and help us continue to grow the sport and our brand!