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Call Center Contract Jobs in Center Line, MI (NOW HIRING)

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Call Center Contract information

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$10

$16

$23

How much do call center contract jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center contract in Center Line, MI is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the most commonly searched types of Call Center jobs in Center Line, MI? The most popular types of Call Center jobs in Center Line, MI are:
What job categories do people searching Call Center Contract jobs in Center Line, MI look for? The top searched job categories for Call Center Contract jobs in Center Line, MI are:
What cities near Center Line, MI are hiring for Call Center Contract jobs? Cities near Center Line, MI with the most Call Center Contract job openings:
Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in Center Line, MI as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $34,993 per year, or $16.8 per hour.

Call Center Support Agent

United Wholesale Mortgage

Pontiac, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services

Job description

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.


  • Accepting incoming calls from all clients
  • Making outbound calls to clients
  • Responding to emails from clients
  • Working various reports as assigned
  • Aiding and overseeing our sub-servicer
  • Cross-training to learn other areas of our Servicing team

Must Have Qualifications:

  • 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry 
  • Excellent customer service and communication skills
  • Strong analytical skills
  • Proficiency in Excel, including vlookups, formulas and PivotTables
  • Proficiency in MS Office
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt
  • Positive attitude and willingness to learn
  • High school diploma or equivalent
  • Onsite, full-time attendance

Nice to Have Qualifications:

  • 1+ years experience in mortgage servicing
  • Bilingual in English and Spanish

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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