ZipRecruiter

Log In

1

Call Center Associate Jobs in Phoenix, AZ (NOW HIRING)

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the ...

MDS Communications

Call Center Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

TelecommunicationsMDS Communications is looking to hire Call Center Representatives for our Mesa, AZ call center! Are you seeking a job with real purpose--where your efforts help people in need and ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

CWI

Call Center Representative

Surprise, AZ · On-site

$35K - $55K/yr

Call Center Representative/Sales Development Rep As a Call Center Representative/Sales Development ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

New

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview Position Type Full Time Education Level HS Diploma from accredited school Category Health Care ...

Cask & Schooner

Call Center Representative

Phoenix, AZ

$16 - $19.75/hr

Job Summary We are looking for a friendly and hard-working customer service associate to join our ... Collaborate with call center team members, sales team members, and other company departments to ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Job Summary We are looking for a friendly and hard-working customer service associate to join our ... Collaborate with call center team members, sales team members, and other company departments to ...

TEKsystems

Financial Call Center Rep

Tempe, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

TEKsystems

Financial Call Center Rep

Phoenix, AZ · Hybrid

$52K/yr

Financial Call Center Rep As a Financial Services Professional you are often the first point of contact for financial advisors who rely on you to help them serve their clients and grow their ...

previous pagenext page

Showing results 21-40

All JobsCall Center Associate JobsCall Center Associate Jobs in Phoenix, AZ

Call Center Associate information

See Phoenix, AZ salary details

$8

$16

$20

How much do call center associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center associate in Phoenix, AZ is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Phoenix, AZ? The most popular types of Call Center jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Call Center Associate jobs? Cities near Phoenix, AZ with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,615 per year, or $16.6 per hour.

Call Center Representative

Landings Credit Union

Tempe, AZ • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience for our members while working alongside a supportive team that values collaboration, growth, and great service.
As a full-time, in-office team member, you'll connect with members by phone, answer questions, provide solutions, and help deliver the outstanding service our members count on every day.
What You'll Do:

  • Be the friendly voice our members can rely on by handling inbound and outbound calls
  • Help resolve questions and concerns with professionalism, empathy, and efficiency
  • Update and maintain accurate member information in internal systems
  • Identify member needs and provide helpful solutions and guidance
  • Work closely with teammates to improve processes and create exceptional member experiences
  • Use bilingual or multilingual skills, if applicable, to better support our diverse membership
What We're Looking For:
  • Previous call center or customer service experience preferred
  • Strong communication and people skills
  • Proficient with computers including Microsoft Office, data entry and multitasking
  • Outbound calling experience is a plus
  • Positive attitude with the ability to work both independently and as part of a team
  • Someone who enjoys helping people and thrives in a team-oriented environment
Schedule:
  • Full-time, in-office position
  • Monday through Friday
  • 8-hour shifts (start times may vary)
  • No weekends or holidays - enjoy your evenings and weekends off!
Benefits & Perks:
  • 401(k)
  • Medical, dental, and vision insurance
  • Paid time off
  • Paid sick time
  • Paid Holidays
  • On-the-job training and growth opportunities

If you're ready to bring your customer service skills, positive energy, and passion for helping people to a team that appreciates what you do, we'd love to hear from you. Apply today and start making a difference one call at a time!
Please visit our careers page to see more job opportunities.

Apply