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Call Center Associate Jobs in Houston, TX (NOW HIRING)

Talent Haven HR

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Job Summary We are seeking a professional and customer-focused Call Center Representative to provide exceptional customer support and ensure positive customer experiences. This role is ideal for ...

ReqRoute Inc

Team Lead Inbound Call Center

Houston, TX · On-site

$21/hr

Evaluates work of associates. Provides direction and coaching by identifying areas of improvement ... High level of Call Center knowledge and competence as evidenced by a minimum of 5 years' experience ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

Limitless East Marketing

Call Center Agent

Houston, TX

$34K - $39K/yr

Company Description At Entertainment Travel Associates , we create memorable experiences by ... Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ...

Houston Zoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo ...

Ecom Industries

Call Center Representative

Stafford, TX · On-site

$13.75 - $17.25/hr

Call Center Positions Our client is looking for Call Center Representatives to support their sales/title and funding and BPO (Business Process Outsource). Several positions open. Target hiring by the ...

houstonzoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

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Showing results 21-40

All JobsCall Center Associate JobsCall Center Associate Jobs in Houston, TX

Call Center Associate information

See Houston, TX salary details

$8

$16

$19

How much do call center associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center associate in Houston, TX is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Houston, TX? The most popular types of Call Center jobs in Houston, TX are:
What cities near Houston, TX are hiring for Call Center Associate jobs? Cities near Houston, TX with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,292 per year, or $16 per hour.

Call Center Representative

Talent Haven HR

Houston, TX • On-site

$15.25 - $19/hr

Full-time

Re-posted 6 days ago

Job description

Job Summary

We are seeking a professional and customer-focused Call Center Representative to provide exceptional customer support and ensure positive customer experiences. This role is ideal for individuals who enjoy helping others, communicating effectively, and working in a fast-paced, team-oriented environment.

Responsibilities
  • Handle inbound and outbound customer calls professionally.
  • Assist customers with questions regarding products and services.
  • Resolve routine customer concerns promptly and courteously.
  • Provide accurate information while maintaining high customer service standards.
  • Build positive customer relationships through outstanding service.
  • Collaborate with team members to improve the customer experience.
  • Follow company customer service policies and procedures.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and active listening skills.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work independently and as part of a team.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or a call center environment is a plus but not required.