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Call Center Associate Jobs in Houston, TX (NOW HIRING)

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...

Farouk Systems

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...

Alphabe Insight

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Call Center Agent At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building ...

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...

Catch Vibe Voice

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Houston, TX

Call Center Associate information

See Houston, TX salary details

$8

$16

$19

How much do call center associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center associate in Houston, TX is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Houston, TX? The most popular types of Call Center jobs in Houston, TX are:
What cities near Houston, TX are hiring for Call Center Associate jobs? Cities near Houston, TX with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,292 per year, or $16 per hour.

Call Center Associate

Same Day Water Heaters, Llc

Houston, TX • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Life

Re-posted 28 days ago

Job description

💧 Now Hiring: Call Center Associate – Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you’re not just another voice on the phone — you’re part of a tight-knit team that works hard, laughs often, and supports one another like family.

We’re a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we’re looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment — this is the place for you!

This role is 100% onsite, come join the energy of our call center!

🌟 What You’ll Do

  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements

💪 What Makes You a Great Fit

    • You bring great energy and a positive attitude to every call
    • You’re comfortable using scripts for guidance
    • You communicate clearly and professionally — and love helping others
    • You’re reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts — we’re open 7 days a week

Benefits

💼 Perks & Benefits

    • $16–$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code — jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter

Apply