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Call Center Associate Jobs in Hialeah, FL (NOW HIRING)

Limitless East Marketing

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Alphabe Insight Inc

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Park 6 Logistics

Call Center Agent

Miami, FL

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Limitless East Marketing

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Starwood Hotels

Call Center Agent $20/HR

Miami Beach, FL · On-site

$20/hr

Call Center Agent Seeing a warm, articulate, naturally helpful Call Center Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating ...

Adecco

Customer Service Call Center

Miami, FL · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Hialeah, FL

Call Center Associate information

See Hialeah, FL salary details

$8

$15

$18

How much do call center associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center associate in Hialeah, FL is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the most commonly searched types of Call Center jobs in Hialeah, FL?

The most popular types of Call Center jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Call Center Associate jobs?

Cities near Hialeah, FL with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,573 per year, or $15.2 per hour.

Call Center Agent

Limitless East Marketing

Hollywood, FL • On-site

$47K - $51K/yr

Full-time

Posted 7 days ago

Job description

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping others, solving problems, and building positive customer relationships in a fast-paced, team-oriented environment.

Responsibilities

  • Respond to customer inquiries regarding products and services.
  • Provide accurate information and professional assistance.
  • Resolve customer concerns in a timely and courteous manner.
  • Maintain accurate records of customer interactions.
  • Identify customer needs and recommend appropriate solutions.
  • Follow company customer service standards and procedures.
  • Support customer satisfaction and retention initiatives.
  • Collaborate with team members to achieve service goals.
  • Maintain professionalism during all customer interactions.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work effectively in a team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or a customer-facing role is a plus but not required.
Additional Information
  • Competitive Salary: $47,000 - $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.

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