ZipRecruiter

Log In

1

Call Center Associate Jobs in Hialeah, FL (NOW HIRING)

The Dental Care Group Inc

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

09 Build

Call Center Manager

Miami, FL · On-site

Description As one of the most recognized names in our field, we're seeking a Call Center Manager to expand and lead our appointment-setting team. You'll hire, manage, and develop a team of 5-12 ...

The Dental Care Group

Call Center

Aventura, FL · On-site

$15 - $19.25/hr

Call Center Team member is expected to have previous experience in a customer support role, responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

The Dental Care Group

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Call Center Team member is expected to have previous experience in a customer support role, responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

Dental Care Group of Aventura LLC

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

The Dental Care Group Inc

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

09 Build

Call Center Manager

Miami, FL · On-site

$75K/yr

As one of the most recognized names in our field, we're seeking a Call Center Manager to expand and lead our appointment-setting team. You'll hire, manage, and develop a team of 5-12 callers working ...

The Dental Care Group Inc

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

Alphabe Insight

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Call Center Agent At Park6 Logistics, we are committed to delivering reliable logistics solutions through innovation, efficiency, and exceptional customer support. Our team is built on collaboration ...

Taylor

Call Center Representative

Pompano Beach, FL · On-site

$18/hr

The Call Center Representative is responsible for delivering highquality client support by responding to client inquiries via phone, chat, email, and Zendesk. This role serves as a key point of ...

Ascensus

Bilingual Call Center Representative

Miami, FL · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Park 6 Logistics

Call Center Agent

Miami, FL

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Limitless East Marketing

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

previous pagenext page

Showing results 21-40

All JobsCall Center Associate JobsCall Center Associate Jobs in Hialeah, FL

Call Center Associate information

See Hialeah, FL salary details

$8

$15

$18

How much do call center associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center associate in Hialeah, FL is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Hialeah, FL? The most popular types of Call Center jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Call Center Associate jobs? Cities near Hialeah, FL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,573 per year, or $15.2 per hour.

Call Center

The Dental Care Group Inc

Aventura, FL • On-site

$14.75 - $19.25/hr

Full-time

Re-posted 29 days ago

Job description

This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude.
Essential Duties and Responsibilities:
  • Ultimate goal is to schedule appointments
  • Follow all phone scripts provided
  • Receive inbound and outbound calls
  • Scheduling appointments
  • Calling to confirm appointments and re-care system
  • Emailing new patient welcome packet
  • Taking all insurance and information required and verify and update patients information
  • Handling questions and providing answers in a professional and pleasant manner.
  • Excellent interpersonal, written and oral communication skills
  • Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
  • Must have experience as an efficient scheduling coordinator
  • Patients are very important to this position handling and actively solving their concerns politely and calmly is vital.
  • Ensure assigned Providers are fully committed.
  • Use VIP intake form for new patients and scan, upload to document center daily

Administrative:
  • Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix)
  • Ensure that all patient records are current, up-to-date and accurate.
  • Ensure your answering machine/voicemail is current.

Other Duties:
  • Participate in the Morning Huddle by providing stats
  • Assist in asking for referrals and reviews.
  • Assist in building a "Trust Factor" with all patients.
  • Assist to uncover patients Personal Motivators".

Other Duties:
  • Cover other areas within the practice as needed and when needed.
  • Serve as Patient Referral/Review Liaison.

Expectations:
Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively

Apply