ZipRecruiter

Log In

1

Call Center Associate Jobs in Hialeah, FL (NOW HIRING)

W3Global Inc.

Call Center Manager

Hialeah, FL

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call ... Associate or Bachelor's degree in Business, Communications, or a related field preferred.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Associate's degree * Experience specifically in healthcare services or medical call centers.

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems ... Associate's degree * Experience specifically in healthcare services or medical contact centers.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Associate's degree * Experience specifically in healthcare services or medical contact centers.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Associate's degree * Experience specifically in healthcare services or medical contact centers.

Entertainment Travel Associates

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

Capital NYC

Call Center Agent

Miami, FL · On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Biz Voice Boost

Call Center Representative

Miami, FL · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

New

Biz Voice Boost

Call Center Representative

Hollywood, FL · On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Alphabe Insight

Call Center Representative

Hollywood, FL · On-site

$40K - $44K/yr

Call Center Representative We are seeking a professional and customer-focused Call Center Representative to provide exceptional customer support and ensure positive customer experiences. This role is ...

Draftomat

Call Center Agent

Hollywood, FL · On-site

$19 - $27/hr

Job Summary We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support. This role requires strong ...

next page

Showing results 1-20

All JobsCall Center Associate JobsCall Center Associate Jobs in Hialeah, FL

Call Center Associate information

See Hialeah, FL salary details

$8

$15

$18

How much do call center associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center associate in Hialeah, FL is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Hialeah, FL? The most popular types of Call Center jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Call Center Associate jobs? Cities near Hialeah, FL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,573 per year, or $15.2 per hour.

Remote Call Center Representative

TechOp Solutions International

Miami, FL • Remote

$16.50 - $20.50/hr

Full-time

Re-posted 26 days ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

Recruiter Note: Remote position, but Candidate must reside in Miami, FL or nearby cities.

Duties: 

  • Answer and track incoming calls
  • Prepare and submit accurate, detailed reports in government systems
  • Accurately record all call details in accordance with procedures
  • Conduct database and open-source research
  • Route and escalate calls appropriately
  • Other duties, as assigned

Requirements

  • 3+ years experience in a call center
  • Associates Degree (Preferred) high school diploma or equivalent is required
  • Proven ability to multitask simultaneously communicating and inputting data
  • Strong written and verbal communication skills
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience in handling sensitive information

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.