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Call Center Associate Jobs in Athens, GA (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

ProCare Rx

Call Center Supervisor PBM

Gainesville, GA · On-site

$20/hr

Support call center initiatives to improve performance and achieve operational goals. * Complete administrative tasks accurately and on time. * Monitor agent schedules and phone status adherence to ...

ProCare Rx

Call Center Supervisor PBM

Gainesville, GA · On-site

$20/hr

Support call center initiatives to improve performance and achieve operational goals. * Complete administrative tasks accurately and on time. * Monitor agent schedules and phone status adherence to ...

Marriott

Call Center Agent

Greensboro, GA · On-site

$13.50 - $17.75/hr

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Marriott International

Call Center Agent

Greensboro, GA · On-site

$13.50 - $17.75/hr

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Marriott

Call Center Agent

Greensboro, GA · On-site

$13.50 - $17.75/hr

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Avery Partners

Front Office

Buckhead, GA

$21 - $25/hr

Call Center Customer Service Associate needed for a busy medical practice in Buckhead. Must be polished and bubbly. M-F, 8-430pm, wear scrubs. This position will be the first point of contact for ...

Walmart

Continuous Skills Development Trainer

Monroe, GA · On-site

$26.55 - $30.05/hr

For information about PTO, see Smart Guide page Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Athens, GA

Call Center Associate information

See Athens, GA salary details

$8

$16

$19

How much do call center associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for call center associate in Athens, GA is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.88 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Athens, GA?

The most popular types of Call Center jobs in Athens, GA are:

What cities near Athens, GA are hiring for Call Center Associate jobs?

Cities near Athens, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,662 per year, or $16.2 per hour.

Call Center Agents

Jobs for Humanity

Athens, GA • Remote

$14.50 - $19/hr

Full-time

Re-posted 13 days ago

Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description


Remote Call Center Agent

  • Job Type: Full-time

  • Location: Athens, GA 30601

  • Organization: Morris Insurance Agency LLC

  • Job Rating: 3.8 out of 5 stars


Profile Insights

Find out how your skills align with the job description


Skills

Do you have experience in Microsoft Office? Yes / No


Education

Do you have a High school diploma or GED? Yes / No


Job Details

Here's how the job details align with your profile.


Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!


Major Responsibilities:

  • Answering incoming calls and responding to customer inquiries

  • Making outbound calls to follow up on customer requests

  • Providing information about products and services

  • Resolving customer complaints and issues

  • Documenting all interactions in the call center software


Qualifications:

  • High school diploma or equivalent

  • Previous experience in a customer service role preferred

  • Excellent communication skills, both verbal and written

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and call center software


If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!


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