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Call Center Assistant Jobs in Lancaster, SC (NOW HIRING)

Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills * Prior financial trading experience

Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills * Prior financial trading experience

CSR I

Charlotte, NC · On-site

$15 - $20.25/hr

... . * Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner. * Follow call center scripts and processes when handling ...

CSR I

Charlotte, NC · On-site

$15 - $20.25/hr

... . * Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner. * Follow call center scripts and processes when handling ...

Parts Specialist

Rock Hill, SC · On-site

$15 - $20.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Kershaw, SC · On-site

$16.25 - $22/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Fort Mill, SC · On-site

$15.75 - $21.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Chester, SC · On-site

$18 - $24.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Monroe, NC · On-site

$16.75 - $22.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Fort Mill, SC · On-site

$15.75 - $21.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Lancaster, SC · On-site

$15.25 - $20.75/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Monroe, NC · On-site

$16.75 - $22.50/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

Parts Specialist

Rock Hill, SC · On-site

$15 - $20.25/hr

... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

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Call Center Assistant information

See Lancaster, SC salary details

$7

$16

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How much do call center assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call center assistant in Lancaster, SC is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $18.03 per hour, depending on experience, location, and employer.

What is a call center assistant?

Call center assistants are professionals who handle incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, providing information about products or services, and sometimes processing orders or troubleshooting issues. Their role is crucial for maintaining positive customer relationships and ensuring customer satisfaction. Call center assistants often use specialized software to manage calls and document interactions, and they work in various industries such as retail, healthcare, finance, and telecommunications.

What are the key skills and qualifications needed to thrive as a call center assistant?

To thrive as a Call Center Assistant, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are typically required. Patience, active listening, and adaptability help you deliver excellent customer service and handle challenging situations. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction in a fast-paced environment.

What are some common challenges faced by call center assistants, and how can I prepare for them?

Call Center Assistants often encounter challenges such as handling high call volumes, managing difficult or frustrated customers, and adapting to rapidly changing procedures or scripts. To succeed, it's helpful to develop strong communication skills, patience, and the ability to stay calm under pressure. Familiarizing yourself with the company's products or services and practicing active listening can also make daily interactions smoother and more effective. Most call centers provide training, but coming in with a positive attitude and willingness to learn can set you apart.

What is the difference between Call Center Assistant vs Customer Service Representative?

AspectCall Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Industry UsageCommonly used in call centers and telecommunication companiesUsed across various industries including retail, banking, and tech
Primary RoleAssist with call handling, basic customer inquiriesHandle customer inquiries, resolve issues, provide information

Both roles involve customer interaction and require similar credentials. Call Center Assistants typically focus on inbound or outbound calls within call centers, while Customer Service Representatives may work in diverse settings and handle a broader range of customer issues. The roles often overlap, but the context and environment differ slightly.

Can I get a call center assistant job with no experience?

Yes, entry-level call center assistant positions often do not require prior experience and may provide on-the-job training. Strong communication skills and a customer-focused attitude are typically valued, and some employers may prefer candidates with basic computer skills or a high school diploma.

What are the most commonly searched types of Call Center jobs in Lancaster, SC?

The most popular types of Call Center jobs in Lancaster, SC are:

Infographic showing various Call Center Assistant job openings in Lancaster, SC as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,609 per year, or $16.2 per hour.

Patient Access Specialist

Rock Hill, SC

Affinity Health Center
Health Care and Social Assistance • 51 - 200 employees

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago


Job description

Would you like to launch an exciting career in healthcare where you can make a meaningful difference in people's lives. Do you have a passion for helping others and strong communication skills. If you're friendly, compassionate, and enjoy working with people, a Patient Access Specialist career may be the perfect opportunity for you.

Affinity Health Center seeks a full time Patient Access Specialist to provide excellent customer service to patients; answer shared calls on agency call center; schedule patients for appointments; verify insurance and collect copays; collaborate with coworkers across the organization to provide patient centered care. Starting Pay Range : $16.00 - $19.00 per hour Benefits: Fully Funded Health Insurance Paid-time-off Group Health /Life/Dental/Vision/Disability Health Reimbursement Account 403B Retirement Plan with 3% match 12 Paid Holidays Monday - Friday schedule Key Responsibilities: Review the upcoming patient schedule, call patients to verify insurance coverage, ensure patient information (i.e., phone, address, etc.) is up to date Verify insurance and whenever appropriate, verify patient insurance is active and understand coverage benefits and limitations Communicate with patients regarding confirming appointment, personal details, collection of data, and demographic information. Confirm and schedule patient appointments, process insurance copays and payments on outstanding bills Complete pre-intake documentation for patients accurately and efficiently Collaborate with colleagues across departments to promote patient-centered care Deliver exceptional customer service to patients (in-person and through the call center) in a professional and compassionate manner Preferred Requirements: Certification as a Medical Office Assistant or Medical Assistant Ability to communicate fluently in English and Spanish Experience verifying insurance coverage and collecting copayments required

Requirements: Minimum two years of medical office experience in a primary care practice. Professional experience using technology such as Email, Microsoft Office Suites, Data Management, and/or Point of Sale systems High school diploma or equivalent Ability to work flexible shifts, including working in the evening, working at organizational satellite sites, and the ability to multi-task in a fast-paced environment Familiarity with insurance processes and electronic health records (EHR) Reliable transportation