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Call Center Agent Jobs in Moline, IL (NOW HIRING)

Group O

Call Center IT Technician

Milan, IL · On-site

$16.50 - $17.50/hr

Onboard new call center agents, manage agent credential lockouts and resets. * Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for ...

Group O

Call Center IT Technician

Milan, IL · On-site

... agent credential lockouts and resets. • Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for outbound calling campaigns as needed. • ...

Group O

Call Center IT Technician

Milan, IL

$16.50 - $17.50/hr

Onboard new call center agents, manage agent credential lockouts and resets. * Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for ...

Pitch Health Solutions LLC

Transfer Agent

Moline, IL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Allied Universal

GSOC Operator

Moline, IL · On-site

$27.50/hr

As a Global Security Operations Center (GSOC) Operator, you will use open source material to find, research, and assess information that could indicate a potential concern to the client, its ...

Collabera

Customer Service Representative

Milan, IL

$15.25 - $20.75/hr

Industry Manufacturing Work Location East Milan IL 61264 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) This person will be working in a call center ...

Liveops

Remote Customer Service Agent

Davenport, IA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Chartwell Hospitality

Front Desk Agent

Davenport, IA · On-site

$13.50 - $17/hr

Front Desk Agent Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially ...

Kone AB

Customer Service Agent

Moline, IL · On-site

$47K - $62K/yr

As our Customer Service Agent, your main responsibilities will be: * Receive incoming calls from ... call. Timeliness and accuracy are stressed. * Receive incoming calls from customers calling the ...

Chartwell Hospitality

Front Desk Agent

Davenport, IA · On-site

$12.50 - $16/hr

As a Front Desk Agent, you'll have many opportunities to brighten someone's day. As a Front Desk Agent, you will: * Provide that critical first impression to our guests and have a natural passion for ...

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Call Center Agent information

See Moline, IL salary details

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How much do call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center agent in Moline, IL is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Moline, IL?

The most popular types of Call Center Agent jobs in Moline, IL are:

What are popular job titles related to Call Center Agent jobs in Moline, IL?

For Call Center Agent jobs in Moline, IL, the most frequently searched job titles are:

What cities near Moline, IL are hiring for Call Center Agent jobs?

Cities near Moline, IL with the most Call Center Agent job openings:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Moline, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,348 per year, or $15.6 per hour.

Call Center Agent Shift TBD after Training

Adecco

Moline, IL

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

If you are looking for a new job opportunity, Adecco has a need for Customer Service Center Agents in Moline, IL. These are long term temporary-to-hire opportunities. As Call Center Associate you could be fielding service/trouble calls. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service Agent:

• Receive Incoming Calls
• Identify customer in database, then identify service technician
• Dispatch call

Qualifications:

• High School Diploma or Equivalent
• 1 year call center or related experience
• Ability to work Weekends and Holidays
• Ability to work in the office
These are long term temp to hire opportunities. Starting pay is $17 /$18 if bilingual. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Associate job in Moline, IL or any related opportunities with Adecco.

Equal Opportunity Employer/Veterans/Disabled


Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.