Call Center Administrative Assistant information
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$11.78 - $13.55
1% of jobs
$13.55 - $15.32
8% of jobs
$15.32 - $17.09
13% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$17.09 - $18.86
16% of jobs
The median wage is $20.13 / hr.
$18.86 - $20.63
17% of jobs
$20.63 - $22.40
16% of jobs
$23 is the 75th percentile. Wages above this are outliers.
$22.40 - $24.17
12% of jobs
$24.17 - $25.94
8% of jobs
$25.94 - $27.71
4% of jobs
$27.71 - $29.48
3% of jobs
$29.48 - $31.25
2% of jobs
How much do call center administrative assistant jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for call center administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.
Call Center Administrative Assistants are professionals who provide essential support to call center operations by handling administrative tasks such as data entry, scheduling, filing, and maintaining records. They serve as a bridge between management and call center agents, ensuring smooth workflow and communication. Their responsibilities may also include preparing reports, managing office supplies, and assisting with onboarding processes. This role is crucial for maintaining organization and efficiency within a busy call center environment.
To thrive as a Call Center Administrative Assistant, you need strong organizational abilities, attention to detail, and experience with office administration, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and office productivity tools like Microsoft Office is typically required. Excellent communication, active listening, and multitasking skills set top performers apart in this role. These competencies ensure efficient call center operations, accurate record-keeping, and positive interactions with both customers and staff.
Call Center Administrative Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling sensitive customer information, and supporting both agents and supervisors. One common challenge is maintaining accuracy and efficiency in a fast-paced, high-volume environment. To address this, strong organizational skills, proficiency with call center software, and clear communication are essential. Regular training and open collaboration with team members can also help overcome these challenges and enhance workflow.
What cities are hiring for Call Center Administrative Assistant jobs?
Cities with the most Call Center Administrative Assistant job openings:
What states have the most Call Center Administrative Assistant jobs?
States with the most job openings for Call Center Administrative Assistant jobs include:
What are popular job titles related to Call Center Administrative Assistant jobs?
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