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Call Associate Jobs in Santaquin, UT (NOW HIRING)

Schneider

CDL-A - Dedicated Flatbed truck driver

Provo, UT · On-site

$1.1K - $1.4K/wk

Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you ... This diversity and openness ensures all associates have equal access to opportunities and resources ...

Schneider

CDL-A - Dedicated Flatbed truck driver

Provo, UT · On-site

$1.1K - $1.4K/wk

Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you ... This diversity and openness ensures all associates have equal access to opportunities and resources ...

Schneider

CDL-A - Dedicated truck driver

Provo, UT

$1.2K - $1.3K/wk

Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you ... This diversity and openness ensures all associates have equal access to opportunities and resources ...

Schneider

CDL-A - Dedicated truck driver

Provo, UT

$1.2K - $1.3K/wk

Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you ... This diversity and openness ensures all associates have equal access to opportunities and resources ...

Vista Bank

Business Banking Officer II

Spanish Fork, UT · On-site

$110 - $170/hr

We strive for all of our associates to feel welcome and empowered at work. This type of position is ... Proactively call on clients / prospects / referral sources to ensure maximum results. Results ...

nbhbank

Business Banking Officer II

Spanish Fork, UT · On-site

We strive for all of our associates to feel welcome and empowered at work. This type of position is ... Proactively call on clients / prospects / referral sources to ensure maximum results. Results ...

NBH Bank

Business Banking Officer II

Spanish Fork, UT · On-site

We strive for all of our associates to feel welcome and empowered at work. This type of position is ... Proactively call on clients / prospects / referral sources to ensure maximum results. Results ...

Balance Health

Patient Services Representative

Provo, UT · On-site

$16.50 - $21/hr

Adhere to phone activity/compliance standards to include, HIPAA, ACW, and minimum call volume ... Associate degree or equivalent preferred * 1+ year of customer service experience * 1+ year of ...

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Showing results 21-40

All JobsCall Associate JobsCall Associate Jobs in Santaquin, UT

Call Associate information

See Santaquin, UT salary details

$8

$17

$29

How much do call associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call associate in Santaquin, UT is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.51 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities near Santaquin, UT are hiring for Call Associate jobs?

Cities near Santaquin, UT with the most Call Associate job openings:

Call Associate jobs near you

Customer Service Associate - Trainee - Time Limited - No Benefits

Utah County

Provo, UT • On-site

$17.20/hr

Other

Re-posted 2 days ago

Job description

Customer Service Associate - Trainee - Time Limited - No Benefits

One of the job expectations is for you to become a certified Passport Acceptance Agent, which requires you to provide proof of your U.S. Citizenship.

Hourly Wage: $16.02 per hour

Will be eligible for job change to Customer Service Associate after completing required training and 300 hours of employment with an hourly wage of $17.20 per hour.

Job Summary

Provides services to members of the general public, assisting with marriage licenses, passport applications, as well as performing other statutory obligations of the Clerk's office.

Essential Functions

  • Perform marriage licensing services; assist and instruct the public in the application process for marriage licenses; verify eligibility to apply according to established statutes and ordinances; review applications for completeness and accuracy; issue licenses and maintain records on the same; provide assistance and education to marriage officiants to ensure proper completion of marriage documents.
  • Officiate the performance of civil marriages as a Deputy County Clerk.
  • Perform passport services; provide technical assistance to the public seeking out-of-country travel authorization; assist in the completion and submission of passport applications; verify validity and accuracy of applicant's personal documentation; take photos; administer oaths; mail passport applications with transmittal sheets to the required passport processing center.
  • Perform cashiering duties following County policies and procedures.
  • Perform and processes credit card orders and resolve any related customer issues.
  • Provide excellent customer service.
  • Collect and receipt fees for various transactions and services; balance money received at end of day and prepare applicable reporting materials.
  • Perform other tasks in support of the Clerk's Office as assigned.

Knowledge, Skills, and Abilities

Knowledge of standard office technology, equipment, software, and practices and procedures

Skilled in reading, writing, and basic math

Skilled in cashiering and cash handling

Ability to demonstrate excellent public relations and establish and maintain working relationships with employees and the public

Ability to follow verbal and written procedures and instructions

Ability to act independently and as a team member

Ability to communicate clearly and effectively verbally, in writing, and publicly

Ability to read and interpret State and Federal laws and guidelines associated with marriage and passports

Ability to use sound judgment, deductive reasoning, and clarifying questions to effectively assist the public and perform job duties; interact with people in a sensitive, tactful, and professional manner

Ability to organize, prioritize, and accurately complete work in a timely manner and under stress and pressure

Required Education and Experience

1. High School diploma or equivalent.

2. One (1) year of general customer service experience in a retail, call center, office, or other related environment.

3. Equivalent combinations of education and experience may also be considered.

4. Preference may be given to applicants with a documented typing speed of 40 wpm or more.

5. Preference may be given to applicants who are fluent in Spanish, Russian, Tagalog, or Hebrew. Premium pay of an additional $1.00 per hour may be available.

Utah County Government is a drug-free workplace.

AAP/EEO Statement

It is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.

UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

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