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Call Associate Jobs in Orlando, FL (NOW HIRING)

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

SFP Health Group (The Doctors Center | Soni Family Practice | Elite Associates | ENT Associates) Job title: Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

SFP Health Group (The Doctors Center | Soni Family Practice | Elite Associates | ENT Associates) Job title: Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center ...

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

Our Call Centers offers employment opportunities that support a variety of our businesses ... This position also provides leadership by delegating and empowering associates, recognizing and ...

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

Our Call Centers offers employment opportunities that support a variety of our businesses ... This position also provides leadership by delegating and empowering associates, recognizing and ...

Concert Golf Partners

Call Center Concierge

Lake Mary, FL · On-site

$19 - $21/hr

Associate's or Bachelor's degree preferred. * Experience: Previous experience in a call center, customer service, or hospitality/country club role is a plus. * Communication Skills: Excellent verbal ...

Florida Pediatric Associates

Be Seen First

Medical Call Center - Ophthalmology - orlando

Orlando, FL · On-site

$17 - $21/hr

Medical Call Center - Ophthalmology - Orlando Join our team at Eye Physicians of Central Florida, a Division of Florida Pediatric Associates and play a key role in delivering compassionate, high ...

gpac

Associate Veterinarian

Groveland, FL · On-site

$125K - $160K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

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Call Associate information

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How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Orlando, FL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in Orlando, FL?

The most popular types of Call jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Call Associate jobs?

Cities near Orlando, FL with the most Call Associate job openings:

Call Associate jobs near you

Warehouse Associate - Will Call

Lehman Pipe & Supply LLC

Orlando, FL • On-site

$15 - $17.75/hr

Other

Posted 3 days ago

New

Job description

Warehouse Associate - Will Call

The Warehouse Associate - Will Call plays a critical role in ensuring the efficient and accurate handling of customer orders within a wholesale trade environment. This position focuses on managing the will call process, where customers pick up their orders directly from the warehouse, requiring precise coordination and communication. The associate is responsible for preparing, organizing, and verifying orders to guarantee timely and accurate fulfillment. This role demands attention to detail, physical stamina, and the ability to work collaboratively with team members to maintain smooth warehouse operations. Ultimately, the Warehouse Associate contributes to customer satisfaction by ensuring that all will call orders are processed and delivered correctly and promptly.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Ability to lift and move heavy items safely, typically up to 50 pounds.
  • Basic math skills and ability to read and interpret order documents.
  • Strong attention to detail and organizational skills.
  • Reliable attendance and punctuality.

Preferred Qualifications:

  • Previous experience in a warehouse or wholesale trade environment.
  • Familiarity with warehouse management systems (WMS) or inventory software.
  • Forklift certification or experience operating warehouse equipment.
  • Customer service experience, particularly in a retail or order fulfillment setting.
  • Ability to work flexible hours, including weekends if necessary.

Responsibilities:

  • Receive and process will call orders accurately and efficiently, ensuring all items are picked and prepared for customer pickup.
  • Verify order contents against packing lists and invoices to maintain accuracy and prevent discrepancies.
  • Assist customers during pickup by locating orders, loading items, and providing excellent customer service.
  • Maintain a clean, organized, and safe warehouse environment by following company safety protocols and housekeeping standards.
  • Collaborate with warehouse team members and supervisors to coordinate order flow and resolve any issues related to will call orders.

Skills:

The required skills such as attention to detail and organizational ability are essential for accurately processing and verifying will call orders, ensuring customers receive the correct products. Physical stamina and safe lifting techniques are used daily to handle inventory and assist customers during pickups. Basic math and reading skills support the interpretation of order documents and inventory counts. Preferred skills like familiarity with warehouse management systems enhance efficiency by streamlining order processing and inventory tracking. Customer service skills are applied when interacting with customers during pickups, helping to create a positive experience and resolve any order-related questions or concerns.

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