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Call Associate Jobs in Lafayette, IN (NOW HIRING)

Kimball Midwest

Sales Representative

Lafayette, IN · On-site

$55K - $95K/yr

We are a people business at our core, treating both customers and associates with the same respect. * Cold Calling & Prospecting : Effectively cold call on potential customers in the territory to ...

Franciscan Health

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Franciscan Alliance

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Franciscan Alliance

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Franciscan Alliance

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Franciscan Alliance

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Franciscan Health

Imaging Technologist

Lafayette, IN · On-site

... call rotation -Friday/Monday 12hrs and Sat/Sun 8hrs or * 4 x 10hrs (variable days M-F) + call ... Preferred Associate's Degree in Radiology * Required Certificate in Radiology * Basic Life Support ...

Compass Group

HOUSEKEEPER LEAD (FULL TIME)

Kokomo, IN

$16.50/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they ... Documents call offs, and replaces for any shift. * Coordinates assigned staff breaks. * Prepares ...

Compass Group

HOUSEKEEPER LEAD

Kokomo, IN · On-site

$16.50/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they ... Documents call offs, and replaces for any shift. * Coordinates assigned staff breaks. * Prepares ...

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All JobsCall Associate JobsCall Associate Jobs in Lafayette, IN

Call Associate information

See Lafayette, IN salary details

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How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Lafayette, IN is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.42 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

Call Associate jobs near you

Sales Representative

Kimball Midwest

Lafayette, IN • On-site

$55K - $95K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 25 days ago

Kimball Midwest rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

308th of 429 rated retail wholesalers

Job description

Sales Representative (Hybrid)
As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.
Compensation & Benefits
  • Uncapped commission earnings
  • 1st year compensation plans range from $55,000-$95,000
  • Medical, dental, life, disability insurance, 401k and a deferred compensation plan

Responsibilities
  • Relationship Management: Cultivate strong relationships with customers in a designated territory to understand their business needs and identify areas of opportunity. We are a people business at our core, treating both customers and associates with the same respect.
  • Cold Calling & Prospecting: Effectively cold call on potential customers in the territory to grow a book of business. We focus on being green and growing to continuously open new business.
  • Planning & Priority Setting: Efficiently plans week in advance to prioritize customer stops and territory growth. We plan our growth from the bottom to the top instead of a top-down approach.
  • Product Knowledge: Demonstrate our products to potential customers to show the value and quality of our products. We invest about 80% of our spend in American-made products.
  • Achieve Sales Goals: Meet or exceed sales quotas by following our company's proven sales programs and processes learned in our training workshops. We have a goal to double our sales as a company every five years.
  • Reporting: Maintain accurate records of daily sales activities by inputting information into our systems. We support our customers by reporting back to them our cost-savings ability when supporting and servicing them in the field.

Requirements
  • The ability to move to and from potential or actual customer and associates' locations and company meetings at locations within the assigned geographic area of responsibility while holding the required insurance coverage minimums
  • Use of personal electronic device that is in compliance with the company's Bring-Your-Own-Device (BYOD) policy
  • The execution of an Employment Agreement and/or revised Employment Agreement exhibit(s), all of which were provided to the associate for review prior to execution

Kimball Midwest is a national distributor of maintenance, repair, and operations products. For over 100 years, we have been family owned and operated offering over 55,000 products to our customers. We have grown from $1 million in sales in 1983 to more than $500 million today.
Kimball Midwest is an Equal Opportunity Employer (EOE). We participate in E-Verify. Participamos en E-Verify.
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