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Call Associate Jobs in Lafayette, IN (NOW HIRING)

Essilor

Retail Sales Associate

Lafayette, IN · On-site

$14.50 - $16.50/hr

GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

New

EssilorLuxottica Group

Retail Sales Associate

Lafayette, IN · On-site

$14.50 - $16.50/hr

GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

EssilorLuxottica

Retail Sales Associate

Lafayette, IN · On-site

$14.50 - $16.50/hr

GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Ascension

Anesthesiology physician

Kokomo, IN · On-site

$224K/yr

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... Call required-Monday to Friday with a weekend and holiday call rotation. Call Schedule: q5- Call ...

Ascension

Anesthesiology physician

Kokomo, IN · On-site

$363K/yr

Call required-Monday to Friday with a weekend and holiday call rotation. Call Schedule: q5- Call ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Essilor

Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the ...

EssilorLuxottica

Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the ...

EssilorLuxottica Group

Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the ...

The Resource Group

Neonatologist

Lafayette, IN · On-site

In-house night call at Peyton Manning Children's Hospital and Ascension St. Vincent Carmel ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Genesco

Part-Time Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should emailaccommodation@genesco.comor call (615) 367 ...

Journeys

Part-Time Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

Journeys

Part-Time Sales Associate

Lafayette, IN

$13.50 - $18.25/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

Journeys

Part-Time Sales Associate

Lafayette, IN · On-site

$13.50 - $18.25/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

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All JobsCall Associate JobsCall Associate Jobs in Lafayette, IN

Call Associate information

See Lafayette, IN salary details

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How much do call associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call associate in Lafayette, IN is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.42 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

Call Associate jobs near you

Retail Sales Associate

Essilor

Lafayette, IN • On-site

$14.50 - $16.50/hr

Part-time

Medical, Vision, Life, Retirement, PTO

Posted 3 days ago

New

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers

Job description

Requisition ID: 943931 
Store #: 000298 LensCrafters 
Position:Part-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. 
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. 

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. 

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
 

JOB DESCRIPTION

GENERAL FUNCTION

As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Promote an excellent customer experience, including but are not limited to:
    • Greeting and serving customers
    • Inform merchandisers/managers on stocking needs
    • Ensure all visual standards set forth by management and the company are always maintained
    • Problem-solve for any customer issues and loop in management for assistance
  • Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
  • Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
  • Actively listen and act on any instructions given by management or superior as defined by management at any time
  • Occasionally assist with opening and closing duties as needed
  • Comply with professional regulations, internal rules and code of conduct set forth by the company and management
  • Attend and participate in occasional work meetings
  • Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
  • Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands' culture flourishes

 

BASIC QUALIFICATIONS

  • 1 year of previous sales or customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
  • Self-motivated, team player

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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