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Call Associate Jobs in Cedar Rapids, IA (NOW HIRING)

Truck Country

Parts Counter Associate

Cedar Rapids, IA · On-site

$16 - $20.75/hr

... will call, and front customer display areas. * Help with keeping the display area stocked and ... Associates degree or higher preferred * Proficient with Microsoft Office Programs * Excellent ...

EquipmentShare

Sales Associate

Iowa City, IA · On-site

$13.75 - $18.50/hr

The Sales Associate is a critical, front-line, customer-facing role responsible for delivering ... call home * Career advancement, leadership training, and professional development opportunities ...

EquipmentShare

Sales Associate

Iowa City, IA

$13.75 - $18.50/hr

The Sales Associate is a critical, front-line, customer-facing role responsible for delivering ... call home * Career advancement, leadership training, and professional development opportunities ...

EssilorLuxottica

Retail Sales Associate

Cedar Rapids, IA · On-site

$14.75 - $17/hr

GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Essilor

Retail Sales Associate

Cedar Rapids, IA

$14.75 - $17/hr

GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

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Showing results 21-40

All JobsCall Associate JobsCall Associate Jobs in Cedar Rapids, IA

Call Associate information

See Cedar Rapids, IA salary details

$9

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How much do call associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call associate in Cedar Rapids, IA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.76 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.
Call Associate jobs near you

Special Education Associate - MS/HS

Benton Community School District

Van Horne, IA • On-site

$14 - $17.50/hr

Full-time

Re-posted 4 days ago

Job description

Position Type:
Support Staff/Special Education Assistant
Date Posted:
7/14/2026
Location:
Benton Community Middle - High School
Date Available:
August 17, 2026
Closing Date:
Until Filled
Associate
Benton Community is seeking a passionate, relationship-driven, motivated, and
student-first associate to serve and support students. We are currently seeking
candidates for the following positions:
Special Education Associate - MS/HS
Interested applicants should fill out the online application at the Benton Community
website. This position will remain open until filled.
Questions may be directed to:
Ryan Junge, MS Principal, - rjunge@benton.k12.ia.us
Benton Community is a thriving district in eastern Iowa that is truly A Place to Belong.
Benton is a rural district that serves the communities of Atkins, Blairstown, Elberon,
Keystone, Newhall, Norway, Van Horne, Watkins, and the surrounding areas. Benton
Community is located near the Cedar Rapids corridor. Looking for a place to call
home? Consider joining us as a Bobcat!
Benton Community is an Equal Employment Opportunity Employer
Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, may also be directed in writing to the Equal Employment Opportunity Commissions, 500 W. Madison St., Suite 2000, Chicago, IL. 60661, (800) 669-4000 or TTY (800) 669-6820, http://www.eeoc.gov/field/chicago/ or the Iowa Civil Rights Commission, 400 E. 14th Street, Des Moines, Iowa 50309-1004, (515) 281-4121 or 1-800-457-4416, http://www.iowa.gov/government/crc/. This inquiry or complaint to the federal office may be done instead of, or in addition to, an inquiry or complaint at the local level.
Further information and copies of the procedures for filing a complaint are available in the school district's central administrative office and the administrative office in each attendance center.
The Benton Community School District has an established policy of Equal Employment Opportunity with respect to race, color, creed, sex, national origin, religion, age, sexual orientation, gender identity, or disability. The district has an established policy of taking affirmative action in recruitment, appointment, assignment and advancement of women, minorities and disabled. The district expects the administration to know of and fully accept the equal opportunity and affirmative action policies and to make certain that no employee or applicant for employment shall suffer any form of discrimination because of race, color, creed, sex, national origin, religion, age, sexual orientation, gender identity, or disability.

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