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Call Associate Jobs in Calgary, AB (NOW HIRING)

Showcase

Part Time Sales Associate

Calgary, AB

... Part-Time Associates! Our stores, teams and demonstrations bring the world's hottest products to ... call it retail-tainment! Founded in 1994, in Edmonton, Alberta, Showcase now is coast-to-coast in ...

Showcase

Part Time Sales Associate

Calgary, AB

... Part-Time Associates! Our stores, teams and demonstrations bring the world's hottest products to ... call it retail-tainment! Founded in 1994, in Edmonton, Alberta, Showcase now is coast-to-coast in ...

Sunbelt Rentals

Yard Associate

Okotoks, AB · On-site

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... The Yard Associate is responsible for the stationing and retrieving equipment on the location ...

RSM

International US Tax Associate - Summer 2027

Calgary, AB · On-site

CA$57K - CA$68K/yr

At RSM, associates work with large and small companies in various industries. They develop strong ... process, please call us at 800-274-3978 or send us an email at careers@rsmus.com. At RSM, an ...

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Essilor

Associate Optometrist

Airdrie, AB · On-site

GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Essilor

Associate Optometrist

Calgary, AB · On-site

GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Essilor

SA5853 - Associate Optometrist

Calgary, AB · On-site

GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

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Showing results 21-40

All JobsCall Associate JobsCall Associate Jobs in Calgary, AB

Call Associate information

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

Call Associate jobs near you

Part Time Sales Associate

Showcase

Calgary, AB

Part-time

Re-posted 13 days ago

Job description

Showcase "Home of the Hottest Trends", voted one of Canada's "Best Managed Companies" 2021 and the world's largest retailer of its kind is hiring for Part-Time Associates!

Our stores, teams and demonstrations bring the world’s hottest products to life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity and are committed to creating an inclusive environment for all of our employees. If you’re looking to have fun while you work, then this is the place for you!

What we’re looking for…

As we continue our growth we are looking for people who will provide a fun and unique guest experience by demonstrating and selling the hottest trending products in retail. You will be asked to maximize the sales of the store by achieving and surpassing personal productivity goals while being a part of an exciting and highly energetic team environment.

What you’ll be doing…

  • High level of passion and energy, while providing an expert level of product knowledge
  • Create a fun and interactive atmosphere, including storefront demos
  • Drive sales through the engagement of customers, suggestive selling and sharing product knowledge
  • Achieve and maintain sales goals and key metrics
  • Assist in daily store tasks, such as merchandising, price changes, stock

What you’ll need to be successful…      

  • A high level of customer focus with clear and engaging communication skills
  • Time management and organizational skills
  • Able to work independently and in a group settings
  • Flexible availability – including days, nights, weekends, holidays
  • Punctual and dependable
  • Demonstration experience an asset
  • FUN!

What we offer…

  • Excellent employee discount
  • Access to learning and development
  • Flexible work schedule
  • An opportunity to grow your strengths
  • A place to let your personality shine
  • FUN!

 As one of the world's largest retailers of its kind, Showcase “Home of the Hottest Trends”, has 100+ permanent stores in North America's best shopping centres. Showcase offers the most fun, interactive, new, and unique products ever - all in a retail environment where you can "try it before you buy it." We call it retail-tainment! Founded in 1994, in Edmonton, Alberta, Showcase now is coast-to-coast in every major market across Canada, now expanding in the USA.

If you want to learn more, check out…

https://ca.shopatshowcase.com/

Showcase is an equal opportunity employer.