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Call Answering Jobs in Georgia (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

Surgery Partners

Call Center Representative

Newnan, GA · On-site

$14.50 - $18/hr

M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call ...

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Call Answering information

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How much do call answering jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for call answering in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is call answering?

Call answering is a service where professionals handle incoming phone calls on behalf of a business or individual. This can include taking messages, transferring calls, providing information, or scheduling appointments. Call answering services are commonly used by companies that want to ensure they never miss a call, even outside of regular business hours. These services help improve customer service and allow businesses to focus on their core tasks while ensuring that all calls are answered promptly and professionally.

What are some common challenges faced by professionals in call answering roles and how can they be effectively managed?

Professionals in call answering roles often encounter high call volumes, difficult or upset callers, and the need to multitask while maintaining a positive and professional demeanor. Managing these challenges involves developing strong communication and active listening skills, staying organized, and using call management software efficiently. Regular training and support from supervisors or team leads can also help staff handle stressful situations and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a call answering agent, and why are they important?

To thrive as a Call Answering Agent, you need strong verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and call center platforms is typically required. Patience, professionalism, and problem-solving skills help agents handle a wide variety of caller needs and challenging situations. These competencies are crucial for delivering excellent customer service, maintaining company reputation, and ensuring efficient call resolution.

What is the difference between Call Answering vs Customer Service Representative?

AspectCall AnsweringCustomer Service Representative
Primary RoleAnswering and routing incoming calls for businessesAssisting customers with inquiries, complaints, and support via multiple channels
Work EnvironmentCall centers, remote, or office settingsOffice, retail, or remote customer support centers
Required SkillsExcellent communication, active listening, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, some call center trainingCustomer service certifications optional but beneficial

While both roles involve communication with customers, Call Answering primarily focuses on managing incoming calls and routing them appropriately, often with minimal customer interaction beyond call handling. Customer Service Representatives engage more deeply with customer issues, providing solutions and support across multiple channels. Understanding these differences helps in choosing the right career path or service for your needs.

What are popular job titles related to Call Answering jobs in Georgia?

For Call Answering jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Answering jobs in Georgia look for?

The top searched job categories for Call Answering jobs in Georgia are:

Call Answering jobs near you
Infographic showing various Call Answering job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 14% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Evening

Atlanta, GA

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See more jobs at thryvlgbtexternal

$12.58 - $18.52/hr

Full-time

Re-posted 27 days ago

Job description

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required:
  • Call Center
  • Flexible
  • 24hr Call Center
Job Description:

The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:

  • Answering incoming calls and providing assistance to customers
  • Handling customer inquiries and resolving issues
  • Entering customer information into the system accurately
  • Following up with customers as needed
  • Providing excellent customer service at all times

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.

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