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Call Answering Service Jobs in Washington (NOW HIRING)

TriOptus LLC

Will call

Jessup, MD · On-site

$16 - $20.50/hr

Candidates will be answering phones, filing, copy etc. This location runs 24x7 * 0-3 Years of ... This associate runs invoices, collects payment when necessary, and supports Customer Service.

TriOptus LLC

Will Call I

Jessup, MD · On-site

$15.50 - $20.25/hr

Candidates will be answering phones, filing, copying, etc. This location runs 24x7 0-3 Years of ... This associate runs invoices, collects payment when necessary, and supports Customer Service.

E-Solutions

Will Call I

Jessup, MD · On-site

$15.50 - $16/hr

Candidates will be answering phones, filing, copy, etc. This location runs 24x7. 0-3 Years of ... This associate runs invoices, collects payment when necessary, and supports Customer Service.

Preferred Dental

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

The successful candidates will be responsible for answering incoming customer calls, utilizing ... Provide good customer service. * Answer questions about company services. * Handle problems that ...

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Call Answering Service information

What is a call answering service?

A call answering service is a professional service where trained operators answer telephone calls on behalf of businesses or individuals. These services can handle tasks such as taking messages, forwarding calls, scheduling appointments, and providing basic information to callers. They are commonly used by businesses that want to ensure all incoming calls are answered promptly, even outside of regular business hours. This helps improve customer service, reduce missed opportunities, and allows staff to focus on other important tasks.

What are some common challenges faced by professionals working in a call answering service, and how can they be managed?

Professionals in a call answering service often encounter high call volumes, handling diverse customer inquiries, and occasionally dealing with difficult or upset callers. Managing these challenges requires strong communication skills, patience, and effective stress management techniques. Many companies provide regular training, team support, and scripts to help agents maintain quality and consistency. Collaboration with supervisors and colleagues is also common, especially when escalating complex calls or seeking feedback for continuous improvement.

What are the key skills and qualifications needed to thrive as a call answering service representative, and why are they important?

To thrive as a Call Answering Service Representative, you need excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and call-routing platforms is commonly required. Outstanding listening abilities, patience, and professionalism help representatives provide exceptional customer experiences. These skills ensure accurate message taking, efficient problem resolution, and positive client interactions in a fast-paced environment.

What is the difference between Call Answering Service vs Receptionist?

AspectCall Answering ServiceReceptionist
CredentialsMinimal; training on call handling and scriptsHigh school diploma or equivalent; may have customer service training
Work EnvironmentRemote or centralized call centersFront desk or office reception area
Employer & Industry UsageBusinesses across industries needing call managementOffice settings, healthcare, hotels, corporate offices
Primary RoleAnswering calls, taking messages, routing callsGreeting visitors, managing front desk, administrative tasks

While both roles involve communication and customer interaction, a Call Answering Service primarily handles inbound calls remotely, focusing on message taking and call routing. A Receptionist works onsite, managing in-person visitors and administrative duties. Both are essential for business communication but serve different operational needs.

What are popular job titles related to Call Answering Service jobs in Washington?

For Call Answering Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Call Answering Service jobs in Washington look for?

The top searched job categories for Call Answering Service jobs in Washington are:

Call Answering Service jobs near you
Infographic showing various Call Answering Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Endocrinologist Needed for Locum Tenens Coverage at Outpatient Clinic in Annapolis, Maryland

LocumTenens.com

Annapolis, MD

Full-time, Temporary

Re-posted 12 days ago

Job description

This Job at a Glance
  • Job Reference Id:  ORD-214990-MD-MD
  • Title:  MD
  • Dates Needed:  Ongoing
  • Shift Type:  Day Shift; Call
  • Assignment Type:  Outpatient; Clinic
  • Call Required:  Yes
  • Board Certification Required:  Yes
  • Job Duration:  Locums
About the Facility

An outpatient endocrinology clinic in Annapolis, Maryland is seeking locum tenens coverage due to a vacancy. The facility operates with a multidisciplinary team that includes a full-time MD, an APP, and Diabetes Educators to support coordinated patient care. The clinic provides a structured on-site environment focused on delivering specialized endocrine services to its adult patient population.

About the Facility Location

Annapolis, Maryland, serves as the state capital and is home to notable historical landmarks! The city offers cultural and educational attractions such as the Annapolis Maritime Museum, William Paca House & Garden, and St. John's College, alongside outdoor spaces like Sandy Point State Park and Quiet Waters Park. Dining establishments, music venues, and additional attractions are accessible within 25 miles, including Baltimore and St. Michaels.

About the Clinician's Workday

The endocrinologist will provide outpatient endocrinology services during day shift hours, managing 18 to 20 patients per day with a focus on bread and butter endocrinology cases, including diabetes and thyroid management. The clinician will work alongside one full-time MD, an APP, and Diabetes Educators on-site to deliver coordinated endocrine care to an adult patient population. Minimal rotational call is required on a weekly basis, with after-hours phone coverage handled through an answering service. Board certification in Endocrinology is required for this position.


Additional Job Details
  • Case Load/PPD:  18-20 PPD
  • Support Staff:  1 full-time MD, 1 APP, and Diabetes Educators
  • Patient Population:  Adults
  • Call Ratio/Schedule:  Minimal rotational call weekly (after-hours phone coverage via answering service)
  • Location Type:  On-Site
  • Government:  No

Why choose LocumTenens.com?

Our services are 100% free for clinicians and are designed for a seamless experience with every assignment:

  • Precision job matching with proprietary algorithm
  • Rapid credentialing with Axuall Digital Wallet
  • Concierge support with a dedicated clinician deployment specialist
  • Digital hub for assignment details
LocumTenens.com logo

About LocumTenens.com

Sourced by ZipRecruiter

We are LocumTenens.com, a member of the Jackson Healthcare family of companies making up the second largest healthcare staffing firm in the U.S. (serving more than 7 million patients in over 1,400 healthcare facilities). You will find us included among Atlanta's Best Places to Work and ranked #6 on Fortune 2018 Best Companies to Work for in Health Care and Biopharma. We put Customers at the Core, which means we are committed to people. Our business places independent Healthcare providers across the country, especially to underserved markets.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

1995

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