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Call Amazon Jobs in Texas (NOW HIRING)

Amazon

Associate Account Executive

Austin, TX

At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate ...

Amazon

Associate Account Executive

Austin, TX · On-site

At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate ...

Amazon

Associate Account Executive

Austin, TX · On-site

At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate ...

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How much do call amazon jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call amazon in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service representatives in the call Amazon role, and how can they be addressed?

Customer service representatives working in the Call Amazon role often encounter high call volumes, managing diverse customer concerns, and adapting to frequent updates in company policies. Staying organized, maintaining patience, and using active listening skills are key to effectively resolving issues. Team collaboration and ongoing training sessions help representatives stay informed and supported, ensuring they can provide accurate information and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Representative?

To thrive as an Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and adaptability help you effectively resolve customer concerns and provide a positive experience. These skills are vital for maintaining customer satisfaction and upholding Amazon’s reputation for excellent service.

What does it mean to call Amazon?

To 'call Amazon' typically refers to contacting Amazon's customer service department by phone. Customers may call Amazon to get help with orders, returns, account issues, technical problems, or to ask questions about products and services. Amazon provides customer support through various channels, but calling is often preferred for immediate assistance. The phone number for Amazon customer service can vary by country, and support is usually available 24/7. It's helpful to have your order details and account information ready when you call.

What is the difference between Call Amazon vs Call Center Representative?

AspectCall AmazonCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAmazon customer service centers or remoteCall centers, customer service offices, or remote
Employer & IndustryAmazon, e-commerce, retailVarious industries including retail, telecom, finance
Common Search IntentCustomer support at AmazonGeneral customer service roles

Call Amazon and Call Center Representative roles share similar credentials and work environments, focusing on customer service. However, Call Amazon specifically refers to customer support positions within Amazon, often involving e-commerce issues, while Call Center Representative is a broader term applicable across multiple industries. Both roles require strong communication skills and are vital for maintaining customer satisfaction.

What are popular job titles related to Call Amazon jobs in Texas? For Call Amazon jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Amazon jobs in Texas look for? The top searched job categories for Call Amazon jobs in Texas are:
Call Amazon jobs near you
Infographic showing various Call Amazon job openings in Texas as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

3GPP NTN Systems Integration and Test Engineer, Amazon Leo

Amazon

Austin, TX

$103K - $138K/yr

Full-time

Re-posted 9 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,079 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Leo is building a Low Earth Orbit satellite constellation to deliver high speed, low latency broadband connectivity to unserved and underserved communities around the world. As part of Payload Integration and Test, this role is focused on hands on integration, validation, troubleshooting, and qualification of end to end satellite communications systems across space, ground, RF, modem, RAN, Core, transport, and cloud infrastructure. The work is lab centered and system focused.

The role is not a software development position, but the ability to use Linux, Python, protocol traces, packet captures, and automation to debug complex systems is highly valuable.
Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident that is a current Green Card holder, or lawfully admitted into the U.S

as a refugee or granted asylum.
Key job responsibilities
This role owns 3GPP interpretation and protocol validation for PIT. The candidate should be able to translate 3GPP requirements into lab tests, identify gaps in implementation or test coverage, and determine whether failures are standards, implementation, configuration, interoperability, or environment related.
Key Job Responsibilities
Lead 3GPP protocol validation for Release 17 NTN features across RAN, Core, IMS, mobility, bearer management, and service continuity.
Define test strategies and pass fail criteria for RRC, NAS, NGAP, XnAP, F1AP, E1AP, PDCP, RLC, MAC, GTP U, IMS, SIP, RTP, and VoNR procedures.
Interpret 3GPP specifications and convert standards requirements into executable integration, regression, conformance, and interoperability test cases.
Validate Open RAN behavior across CU, DU, RU, gNodeB, 5G Core, and IMS systems in lab, HIL, OTA, and end to end environments.
Drive deep debug of protocol failures including registration, attach, PDU session setup, handover, cell reselection, bearer setup, QoS, IMS registration, and VoNR call setup.
Analyze protocol logs, packet captures, vendor traces, modem traces, RAN traces, Core traces, and RF correlated failures to identify root cause.
Partner with architecture, standards, RAN, Core, RF, modem, software, payload, and operations teams to close standards compliance and interoperability gaps.
Track industry evolution across Release 17, Release 18, NTN, Open RAN, IMS, VoNR, MOCN, MORAN, and Multi PLMN deployments.
Produce clear test coverage maps, defect narratives, readiness summaries, and risk assessments for leadership and technical stakeholders.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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