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Job Requirements
Installation Technician
Calgary-Remote
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we are delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we are always looking for top talent ready to bring their best. Come grow with us!
As an AlkeGel Installation Technician, you will play a crucial role in ensuring the successful deployment and application of AlkeGel products at customer sites. You will be responsible for training contractor installation teams, conducting on-site customer training sessions, and delivering technical presentations to ensure proper installation techniques and optimal product performance. Your responsibilities will include traveling to project sites, providing hands-on installation guidance, troubleshooting application challenges, and serving as the technical expert for AlkeGel installation best practices.
Location:
Remote-Candidates must be based near a major airport and located within Calgary, Canada. The position requires a minimum of 50% of travel to customer sites and company locations as needed.
Responsibilities:
Contractor Training and Support:
- Conduct comprehensive installation training for contractor teams on AlkeGel application techniques
- Provide hands-on guidance and supervision during initial installations to ensure quality standards
- Develop and maintain relationships with contractor partners to support ongoing projects
- Assess contractor capabilities and certify teams for AlkeGel installations
Customer Training and Education:
- Deliver on-site training sessions to customer personnel on AlkeGel product features and benefits
- Conduct technical presentations for customer teams, including engineers, facility managers, and maintenance staff
- Provide detailed instruction on proper handling, storage, and application procedures
- Address customer questions and concerns regarding installation processes and product performance
Installation Oversight and Quality Assurance:
- Travel to customer sites to oversee AlkeGel installations and ensure adherence to specifications
- Monitor installation quality and provide real-time feedback and corrective guidance
- Document installation processes and maintain detailed project records
- Troubleshoot application challenges and implement solutions on-site
Technical Expertise and Communication:
- Serve as the primary technical resource for AlkeGel installation questions and issues
- Collaborate with sales, engineering, and product development teams to address customer needs
- Provide feedback from the field to improve installation procedures and product performance
- Create and update installation guides, training materials, and technical documentation
Qualifications/Experience:
- Associate's degree in a technical field or equivalent hands-on experience in industrial insulation, construction, or related trades
- Proven experience in insulation installation, specialty materials application, or technical field services
- Strong presentation and communication skills with ability to train diverse audiences
- Willingness to travel extensively (up to 75%) to customer and contractor sites
- Valid driver's license and clean driving record
- Ability to work in industrial environments and navigate construction sites safely
- Experience with thermal insulation, coatings, or specialty chemical applications preferred
- Proficiency with Microsoft Office and ability to create training materials
- Strong problem-solving skills and ability to work independently in field environments
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.