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Cafe Operations Manager Jobs in New York (NOW HIRING)

aubonpain

Cafe Supervisor

Manhasset, NY · On-site

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

aubonpain

Cafe Supervisor

Manhasset, NY · On-site

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

aubonpain

Cafe Supervisor

Manhasset, NY

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

aubonpain

Cafe Supervisor

Manhasset, NY · On-site

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

Au Bon Pain Careers

Cafe Supervisor

Manhasset, NY · On-site

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café ...

She Wolf Bakery

Retail Operations Manager

New York, NY

$70K - $75K/yr

Working with the cafe team to continuously develop our beverage program, document recipes, and provide training on new offerings * Efficiently and effectively manage all Cafe and Greenmarket ...

JOE COFFEE

Cafe Lead I

Manhattan, NY

$20 - $22/hr

While the Cafe Lead contributes to operational excellence, this role is not responsible for people management, scheduling, or administrative oversight. Instead, the Cafe Lead acts as a support ...

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Cafe Operations Manager information

See New York salary details

$32.6K

$70.8K

$130.5K

How much do cafe operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for cafe operations manager in New York is $70,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $87,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cafe operations manager?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What does a cafe operations manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are some common challenges faced by a cafe operations manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What cities in New York are hiring for Cafe Operations Manager jobs? Cities in New York with the most Cafe Operations Manager job openings:
Cafe Operations Manager jobs near you
Infographic showing various Cafe Operations Manager job openings in New York as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $70,803 per year, or $34 per hour.

Cafe Supervisor

aubonpain

Manhasset, NY • On-site

Full-time

Re-posted 27 days ago

Job description

Title:Cafe Supervisor

Reports to:General Manager/Manager

Department:Operations

FLSA Status:Non-exempt


Position Summary:

The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe standards are consistently met. The Cafe Supervisor assists the cafe manager with daily operating procedures, such as maintaining cafe operations, ensuring product quality, maximizing financial contributions, and supervising the development of Team Members.

Responsibilities:

  • Ensures that Au Bon Pain's guest-first philosophy is practiced by every team member on assigned shift; responds to guest needs as required and coaches and directs the team to perform their duties to exceed guest expectations.Resolves guest issues that may arise to maintain Au Bon Pain's quality standards.

  • Provides training, coaching and direction to team members on assigned shift; ensures everyone works as a team to maintain consistency of the cafe operations and to maximize the guest experience. Creates an environment of dignity and respect for all team members and fosters an atmosphere of positive morale.

  • Manages all cash handling procedures during assigned shift; maintains the integrity of all safe, register drawers and deposit transactions to ensure adherence to Au Bon Pain's cash handling policies. Ensures all team members are trained on cash procedures to reduce the potential for errors; reports any variance to policy to the General Manager or Area Director.

  • Maintains adequate production levels during assigned shift by verifying the accuracy of entries into the food cost management system; maintains appropriate levels of product during assigned shift to ensure guest satisfaction and adherence to production levels.Verifies the accuracy of deliveries and ensures team members are effectively utilizing portion control guidelines and recipe standards.

  • Effectively runs designated shift and performs any and all duties to ensure the smooth operation of the cafe and that consistent standards are adhered to. May assist in working stations as necessary to ensure guest needs are met.

  • Other duties as assigned.

Minimum Qualifications:

  • A High School Diploma or equivalent is required; a college degree is highly desirable.

  • A minimum of one year of experience in a crew lead position in a restaurant/retail/customer service environment is required, with a proven ability to train and direct others.

  • A combination of practical experience and/or education will be considered as an alternative.

  • This person must have ServSafe certification or the ability to become certified within the first 90 days of employment.

  • Must possess basic knowledge of data entry, spreadsheet manipulation, and corresponding through email.
  • Must meet all hospital pre-employment requirements including COVID-19vaccination

Physical Requirements:

  • Ability to maintain a stationary position (e.g. standing) for extended periods of time - constantly

  • Ability to move around the cafe to attend to needs of customers and staff - constantly

  • Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds - frequently

  • Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height - frequently

  • Ability to shift position in multiple directions and orientations to work all stations on the food preparation line (e.g. bending and twisting) - frequently

  • Ability to position self to reach items under counter height - frequently

  • Ability to tolerate exposure to commercial cleaning solvents - frequently

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