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Cafe Operations Manager Jobs in Illinois (NOW HIRING)

Ferrero

Nutella Cafe - Cafe Associate

Chicago, IL · On-site

$16.60 - $18/hr

Following food safety, cleanliness, and operational standards About You: This could be a great ... hiring managers. Our Benefits & Perks: Careers with caring built in - discover our benefits here.

Ferrero

Nutella Cafe - Cafe Associate

Chicago, IL · On-site

$16.60 - $18/hr

Following food safety, cleanliness, and operational standards About You: This could be a great ... hiring managers. Our Benefits & Perks: Careers with caring built in - discover our benefits here.

Ferrero

Nutella Cafe - Cafe Associate

Chicago, IL

$16.60 - $18/hr

Following food safety, cleanliness, and operational standards About You: This could be a great ... hiring managers. Our Benefits & Perks: Careers with caring built in - discover our benefits here.

Ferrero

Nutella Cafe - Shift Supervisor

Chicago, IL · On-site

$20 - $23/hr

In this role, you'll help lead café operations, support team members, and ensure every shift runs ... Delegating tasks, managing shift flow, and supporting breaks and coverage * Training and coaching ...

Ferrero

Nutella Cafe - Shift Supervisor

Chicago, IL

$20 - $23/hr

In this role, you'll help lead cafe operations, support team members, and ensure every shift runs ... Delegating tasks, managing shift flow, and supporting breaks and coverage * Training and coaching ...

Ferrero

Nutella Cafe - Shift Supervisor

Chicago, IL · On-site

$20 - $23/hr

In this role, you'll help lead café operations, support team members, and ensure every shift runs ... Delegating tasks, managing shift flow, and supporting breaks and coverage * Training and coaching ...

Urban Air Adventure Park

Cafe Manager

Mokena, IL · On-site

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

Urban Air Adventure Park

Cafe Manager

Chicago, IL · On-site

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This is a practical, hands-on role ...

Urban Air Adventure Park

Café Manager

Saint Charles, IL · On-site

$18/hr

CAFÉ MANAGER - ($18.00+/HOUR) (Weekend Availability Required - Saturday & Sunday) JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding ...

Urban Air Adventure Parks

Cafe Manager

Mokena, IL

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

Urban Air Adventure Parks

Cafe Manager

Normal, IL

$15 - $21/hr

CAFÉ MANAGER Pay Range: $15.00-$21.00/hour JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This ...

Urban Air Adventure Park

Cafe Manager

Normal, IL · On-site

$15 - $21/hr

CAFÉ MANAGER Pay Range: $15.00-$21.00/hour JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This ...

Gecko Hospitality

Coffee Shop Manager

Naperville, IL · On-site

$55K - $65K/yr

Oversee all daily café operations, ensuring efficient and smooth service. * Open and close the ... Manage cash handling, daily deposits, and point-of-sale (POS) reconciliation. * Analyze sales ...

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Cafe Operations Manager information

What are the key skills and qualifications needed to thrive as a cafe operations manager?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What does a cafe operations manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are some common challenges faced by a cafe operations manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What cities in Illinois are hiring for Cafe Operations Manager jobs?

Cities in Illinois with the most Cafe Operations Manager job openings:

Cafe Operations Manager jobs near you
Infographic showing various Cafe Operations Manager job openings in Illinois as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 3% Temporary, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Nutella Cafe - Cafe Associate

Ferrero

Chicago, IL • On-site

$16.60 - $18/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Ferrero rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

138th of 438 rated food and drinks producers

Job description

About the Role:
Love creating memorable experiences and making people smile? Join the team at the Nutella Café Chicago as we prepare for our exciting reopening this June!
We're growing our team and hiring multiple Café Associates to help bring the energy, warmth, and delicious experience of Nutella to guests from around the world. Whether you're welcoming customers, preparing food, or helping keep the café running smoothly, you'll play an important role in creating a fun, fast-paced, and positive environment every day.
No previous café or restaurant experience? No problem - we'll provide training. If you enjoy working with people, thrive in a team environment, and want to be part of an iconic global brand, we'd love to meet you.
Main Responsibilities:
As a Café Associate, you'll help create an exceptional guest experience while supporting day-to-day café operations. Responsibilities may include:
  • Welcoming guests and providing friendly customer service
  • Taking orders and processing payments
  • Preparing and serving food and beverages
  • Maintaining a clean, organized, and welcoming café environment
  • Supporting food preparation, inventory, and back-of-house operations
  • Following food safety, cleanliness, and operational standards

About You:
This could be a great opportunity for you if you:
  • Enjoy working with people and delivering great customer service
  • Thrive in a fast-paced, team-oriented environment
  • Are dependable, positive, and eager to learn
  • Can work a flexible schedule, including weekends and holidays
  • Have a high school diploma or equivalent (preferred)
  • Have or are willing to obtain a food safety certification

No previous experience required - training will be provided!
Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
Our Benefits & Perks:
Careers with caring built in - discover our benefits here.
The base salary range for this position is $16.60 - $18.00 per hour. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.
In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits, provided you are working at least 30 hours per week.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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