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Cad Helpdesk Support Jobs (NOW HIRING)

The CAD Support Technician II, will be responsible for designing, developing, and administering ... Resolve tickets via Audubon's CAD Helpdesk (ticketing system) in alignment with our SLA. * Maintain ...

The CAD Support Technician II, will be responsiblefor designing, developing, and administering ... Resolve tickets via Audubon's CAD Helpdesk (ticketing system) in alignment with our SLA. * Maintain ...

Computer Aided Design Operator

Orlando, FL · On-site

$18.25 - $25/hr

The company supports projects across architectural, engineering, and construction disciplines ... Fanta Cad Drafting values reliability, professionalism, and continuous improvement in both tools ...

New

$26.50 - $36.75/hr

Support prototype development and manufacturing-related design changes. * Identify drawing/design issues and coordinate with engineers to resolve them. * Maintain CAD files and engineering ...

$125 - $150/hr

... help create through our ESOP. Duties & Responsibilities: Core Technical & Functional ... support. * Maintain and improve existing AutoLISP routines, scripts, and CAD utilities, and ...

CAD Designer

Mobile, AL · On-site

$22.25 - $30.50/hr

The CAD Designer will be responsible for efficiently producing site civil engineering and/or land ... to support the preparation of designs for engineering projects. • Minimum 5 years of civil ...

Provide training, technical support, and troubleshooting assistance to CAD users within the team. * Provide CAD-related support throughout the project lifecycle, including design revisions, updates ...

Description TFX is looking for a highly skilled CAD designer/engineer to join our team. This role ... Help identify smarter, faster, and better ways to design parts and assemblies • Support a wide ...

Support Engineering with updates and revisions to developed styles. * Help implement improvements to style patterns and CAD files during the development process. Cross-Functional Support * Assist ...

Conduct regular one-on-one meetings and support employee growth and development. * Assist with recruiting, interviewing, onboarding, and training new CAD Detailers. * Foster a collaborative ...

CAD Designer

Holland, MI · On-site

$25.75 - $35.50/hr

General Purpose The CAD Designer is responsible for creating, maintaining, and supporting CAD ... help@millerknoll.com.

Cad Engineer

Oxnard, CA · On-site

$90K/yr

TFX is looking for a highly skilled CAD designer/engineer to join our team. This role is for ... Help identify smarter, faster, and better ways to design parts and assemblies * Support a wide ...

Lead the CAD team which supports production, customer facing visualization initiatives, and ecommerce * Act as the primary CAD authority for internal stakeholders including product engineering ...

To provide support to the CAD Manager on personnel matters and to assist with management and direction of the assigned CAD staff. ESSENTIAL JOB FUNCTIONS: * Assists in directing the efforts of the CA ...

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Cad Helpdesk Support information

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How much do cad helpdesk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cad helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Cad Helpdesk Support jobs?

For Cad Helpdesk Support jobs, the most frequently searched job titles are:

Infographic showing various Cad Helpdesk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

CAD Support Technician II

Houston, TX • On-site

Full-time

Posted 22 days ago


Key responsibilities

  • Collaborate with other Admin groups to integrate and customize CAD software with AVEVA and Material Management tools (AIM).

  • Provide technical support to CAD users by resolving complex software and hardware issues and maintaining CAD software installations, configurations, and licensing.

  • Develop and deliver training to CAD users on standards, software features, and best practices, and create system documentation and workflows.


Job description

Audubon is currently seeking a CAD Support Technician II to join our team in our Houston, TX Office. The CAD Support Technician II, will be responsible for designing, developing, and administering enterprise-wide CAD/CAE standards, systems, and workflows. This role serves as the subject matter expert for CAD technology, providing strategic guidance, systems analysis, configuration, and process development across multiple offices.
PRIMARY RESPONSIBILITIES:
  • Collaborate with other Admin groups in order to integrate and customize CAD software with AVEVA and Material Management tools (AIM).
  • Provide technical support to CAD users, resolving complex software and hardware issues, and offering innovative solutions. Resolve tickets via Audubon's CAD Helpdesk (ticketing system) in alignment with our SLA.
  • Maintain CAD software installations, configurations, and licensing for optimal performance and compliance.
  • Diagnose and address intricate CAD software and hardware problems, ensuring minimal disruption to the workflow.
  • Develop and deliver training to CAD users on company CAD standards, software features, shortcuts, and best practices. Create system documentation, governance standards, workflows.
  • Assist with routine maintenance of CAD workstations, including updates, patches, and hardware checks. Architect and maintain the overall CAD systems environment, including integration with engineering tools and data management platforms.
  • Monitor and manage CAD software licenses, ensuring compliance and efficiency.
  • Collaborate with discipline champions/leads and project managers to understand project-specific requirements and design technical solutions. Work closely with CAD designers and engineers to optimize their workflow and address their technical needs.
  • Provide assistance to discipline champions on advanced CAD related initiatives. Develop CADWorx pipe specifications, with little oversight for use by the piping design team. This includes preparing intermediate to advanced level specifications for project assignments detailing client performance requirements, specific component needs, design requirements, applicable design codes, and vendor drawing requirements.
  • Stay updated on the latest CAD software developments and emerging technologies to provide proactive support. Evaluate emerging CAD tools and technology and make recommendations to leadership regarding adoption, configuration, and deployment.
  • Analyze design and system requirements and translate those requirements into detailed CADWorx or Plant3D pipe specifications, custom data structures, design rules, automation scripts, and template standards.
  • Create system rollout plans for new software or upgrades, set up software deployments.

Health, Safety, and Environmental Responsibilities:
  • All employees are responsible for supporting Audubon Companies' Health, Safety, and Environmental (HSE) policies and procedures. This includes:
  • Performing duties in a manner that protects personal and team health and safety
  • Participating in required HSE training, meetings, and reporting activities
  • Identifying and reporting hazards, near misses, and unsafe conditions
  • Following safe work practices and complying with applicable regulatory requirements

EXPERIENCE AND SKILL REQUIREMENTS:
  • Associate's degree in a related field or equivalent work experience
  • 4+ years' experience as either an IT and/or CAD Support Technician
  • Proven experience with supporting CAD software (e.g., AutoCAD, CADWorx, Navisworks).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of IT concepts, hardware, and networking
  • Proven experience with developing CADWorx Pipe Specifications.
  • Experience with support Laser Scan technology is a plus.
  • Previous Audubon Experience is a plus.

No Recruiters, please!
Equal Opportunity Employer/Veterans/Disabled