Business Support Manager Jobs in Iowa (NOW HIRING)

Job Family
Business Intelligence
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.
We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Job Description Summary
Facilitate and manage activities of the Data and Analytics Business Intelligence team, supporting the ongoing development of technical architecture, self-service reporting solutions, and BI (Business Intelligence) deliverables. Contributes to the strategic technical vision for the BI function and owns the delivery of scalable data and reporting solutions that drive Transamerica Retirement Solutions business goals and decision-making.
Job Description
Responsibilities

• Lead 2-5 BI Developers and Analysts in the development of technical requirements and design solutions, owning the agile delivery of dashboards and data assets.
• Support the execution of BI strategy, reporting standards, analytics processes, and aligned technical architecture practices.
• Contribute to the ongoing development and improvement of BI architecture, data structures, and reporting frameworks.
• Establish relationships with key business constituencies and serve as an advocate for BI deliverables across multiple departments and serve as a liaison between business and other technical areas.
• Coach, mentor and train team members to establish a consistent level of quality, accuracy, accountability, and compliance of department standards.
• Able to work closely with architects and business users to understand information requirements, model business concepts, and implement data structures and reporting tools and solutions.
• Support evaluation and improvement of BI tools, platforms, and visualization capabilities to meet evolving business needs.
• Help manage priorities, resources, and delivery plans for BI initiatives in alignment with departmental objectives.
• Provide assistance on vendor analysis, selection, and review when necessary.
• Identify and monitor ongoing staffing needs to meet department objectives.

Qualifications

• Master's degree in Computer Science; or Bachelors degree plus 2 years equivalent work experience.
• 2+ years of experience in full Microsoft BI Stack (SSIS,SSRS,SSAS)
• Experience managing Enterprise Data Warehouse environments, including experience with database design, modeling, administration and optimization.
• Experience leading and delivering full-cycle implementation projects related to Business Intelligence with software applications such as Microsoft SQL Server and IBM Cognos.
• Experience in developing ETL processes for Data Warehouses/Data Marts.
• Ability to train and mentor staff in the use of Data Warehouse and Business Intelligence systems.
• Demonstrated track record of working directly with business and technical audiences alike.
• Experience managing offshore staff.

Preferred Qualifications

• Power BI, Snowflake, and Dataiku experience is a plus.
• Insurance Industry experience preferred.
• Ability to anticipate future needs and challenges.
• Has organizational and prioritization skills, effective judgment, and can make timely decisions with appropriate information.
• Has a strong relationship building skill.

Working Conditions

• Hybrid-Office Environment (Tuesdays, Wednesdays, Thursdays)

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
Compensation
The Salary for this position generally ranges between $120,000 - $150,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This is a hybrid position requiring three days in office per week in one of our hub locations (Philadelphia, PA; Cedar Rapids, IA; Denver, CO). Relocation assistance will not be provided for this position.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
Transamerica's Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
* As of December 31, 2023