1

Business Solution Manager Jobs in Utah (NOW HIRING)

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... ASMs maintain a meticulously organized book of business, balancing competing deadlines with ...

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Experience managing or maintaining a book of business. * B2B sales, account management or ...

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... ASMs maintain a meticulously organized book of business, balancing competing deadlines with ...

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... ASMs maintain a meticulously organized book of business, balancing competing deadlines with ...

... management, sales automation, marketing automation, and customer experience solutions to meet the ... With your growing knowledge of how business works, you play an important role in identifying ...

Personally leading complex initiatives end to end from discovery through solution selection ... Experience coaching less-experienced practitioners without formal people-management authority

Strong business analysis skills, including requirements gathering, process mapping, and solution ... Demonstrated success managing cross-functional projects and driving organizational change.

Strong business analysis skills, including requirements gathering, process mapping, and solution ... Demonstrated success managing cross‑functional projects and driving organizational change.

Operational AI strategy and opportunity identification, business process analysis and solution design, project management and implementation coordination, AI tool evaluation and responsible use ...

next page

Showing results 1-20

Business Solution Manager information

See Utah salary details

$45.1K

$85.7K

$137.5K

How much do business solution manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for business solution manager in Utah is $85,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What does a business solution manager do?

A Business Solution Manager is responsible for identifying business needs and designing effective solutions to improve processes, productivity, and profitability. They act as a bridge between business stakeholders and technical teams, ensuring that proposed solutions align with organizational goals. Their role often involves project management, process analysis, and overseeing the implementation of technology or operational changes. Business Solution Managers also evaluate the effectiveness of solutions and make recommendations for continuous improvement.

What are the key skills and qualifications needed to thrive as a business solution manager, and why are they important?

To thrive as a Business Solution Manager, you need expertise in business analysis, solution design, and project management, often supported by a degree in business or information technology. Familiarity with CRM/ERP platforms, data analytics tools, and certifications like PMP or Six Sigma are highly valued. Strong communication, problem-solving, and stakeholder management skills help you bridge gaps between technical teams and business leaders. These capabilities are crucial for delivering effective solutions that drive organizational growth and align technology with strategic objectives.

How does a business solution manager typically collaborate with cross-functional teams to implement new business initiatives?

A Business Solution Manager often acts as a bridge between business units and technology teams, facilitating clear communication and alignment of project goals. They work closely with stakeholders such as product managers, IT specialists, and department leads to gather requirements, develop strategies, and oversee the execution of solutions. Regular meetings, status updates, and collaborative problem-solving are essential parts of their routine. This cross-functional collaboration ensures that solutions are tailored to business needs and are implemented smoothly across the organization.

What is the difference between Business Solution Manager vs Business Analyst?

AspectBusiness Solution ManagerBusiness Analyst
Primary FocusOversees solution development and aligns business needs with technologyAnalyzes business processes and gathers requirements
Required SkillsProject management, stakeholder communication, technical understandingData analysis, process modeling, requirements gathering
Work EnvironmentCollaborates with IT and business teams on solution deliveryWorks closely with stakeholders to understand needs and document requirements
CertificationsBusiness analysis, project management, or solution-specific certificationsBusiness analysis certifications like CBAP or PMI-PBA

The Business Solution Manager focuses on leading solution implementation and strategic alignment, while the Business Analyst concentrates on understanding and documenting business needs. Both roles require strong communication and analytical skills, but their responsibilities differ in scope and focus within the project lifecycle.

What are popular job titles related to Business Solution Manager jobs in Utah?

For Business Solution Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Business Solution Manager jobs?

Cities in Utah with the most Business Solution Manager job openings:

Account Solution Manager

Salt Lake City, UT • On-site

Filevine
Software Development • 11 - 50 employees

Full-time

Medical, Dental, Vision

Re-posted 14 days ago


Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency.
 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Department
Delivery is responsible for owning the customer experience post sale. Their responsibilities include acting as a liaison between the customer and our implementation partners during the customer's implementation, encouraging daily use of their product portfolio, and year round handling of the customer's contract including a successful contract renewal. This ownership also includes coordinating with accounts receivable, customer support, expert teams, and sales to accelerate product adoption and maximize the value the customer receives from Filevine.
 
Job Summary
The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and relationship anchor for clients, the ASM develops a deep working knowledge of the Filevine platform to optimize product adoption, maximize renewals, and swiftly resolve complex issues. This role requires an exceptional strategist and negotiator capable of orchestrating cross-divisional initiatives, de-escalating high stakes situations, and managing solutioning teams to deliver tailored support. ASMs maintain a meticulously organized book of business, balancing competing deadlines with detailed documentation, while collaborating across support, billing, and leadership teams to mitigate churn risk, formulate creative save strategies, and secure long term customer retention.
Responsibilities
  • Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine.
  • Become an expert in the Filevine suite of products and be able to solve technical issues for your customers.
  • Network internally to optimize alternative departments strengths to solve large scale issues for your customers
  • Analyze customer usage data, develop recommendations, and train teams to spur optimal usage of Filevine products.
  • Manage implementation process in conjunction with external stakeholders and customers to ensure smooth onboarding and a robust post-onboarding experience for customers
  • Manage the contract renewal process for customers within your assigned book of business and partner with various internal departments to ensure maximum revenue retention
  • Hold critical conversations with customers addressing what their needs are from Filevine, and what Filevine's needs are from them according to the contractIdentifying fiscally responsible resolutions for customer's needs
  • Develop deep working relationships with customers and work with various stakeholders including Expert Teams and Sales to minimize credits and churn and ensure efficient invoice collection.
  • Work closely with third-party implementation partners to ensure smooth onboarding and a robust post-onboarding experience for customers
Qualifications
  • Demonstrates expert written and verbal communication skills 
  • 3-5 years of experience in an Account Manager, Customer Success, Account Executive, or other customer-facing role
  • Experience managing or maintaining a book of business
  • B2B sales, account management or implementations experience preferred
  • Ability to be extremely responsive and proactive when interfacing with customers 
  • Resilient and adaptable to changes that are natural in a startup environment
  • Mature ability to handle challenging conversations with customers 
  • Biased towards action in your pursuit of achieving goals
  • Must be able to work in office 5 days a week in our Sugarhouse, UT location
  • Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
  • Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
  • Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at [email protected]
 
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive 
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
 
Privacy Policy Notice
Filevine will handle your personal information according to what's outlined in our Privacy Policy.
 
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job