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Business Relationship Officer Jobs (NOW HIRING)

East West Bank

Business Relationship Officer

Pasadena, CA · On-site

$71K - $77K/yr

Overview Being the next generation Business Relationship Officer at East West Bank means you are part of a world‑class team that focuses on delivering a high quality, high‑touch, and high‑tech ...

East West Bank

Business Relationship Officer

Arcadia, CA · On-site

$71K - $77K/yr

Overview Being the next generation Business Relationship Officer at East West Bank means you are part of a world‑class team that focuses on delivering a high quality, high‑touch, and high‑tech ...

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Business Relationship Officer information

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$31K

$104K

$171.5K

How much do business relationship officer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for business relationship officer in the United States is $104,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a business relationship officer?

Business Relationship Officers are professionals responsible for managing and nurturing relationships between a financial institution or company and its business clients. They serve as the main point of contact for corporate clients, helping to understand their needs, offer tailored financial products or services, and ensure client satisfaction. Their goal is to grow the business by building long-term partnerships, identifying opportunities, and resolving client issues promptly. Business Relationship Officers often work in banking, finance, or corporate sales environments.

How does a business relationship officer typically collaborate with different departments to support client needs?

A Business Relationship Officer works closely with various internal teams such as credit, operations, and product development to ensure seamless service delivery for clients. They often act as a liaison, communicating client feedback and requirements to the appropriate departments, and facilitating quick resolutions to client issues. Regular coordination meetings and joint client calls are common, fostering a collaborative environment that helps tailor solutions and strengthen long-term client relationships.

What are the key skills and qualifications needed to thrive as a business relationship officer, and why are they important?

To thrive as a Business Relationship Officer, you need strong financial acumen, sales experience, and a degree in business, finance, or a related field. Familiarity with CRM software, banking platforms, and financial analysis tools is typically required. Excellent interpersonal skills, problem-solving abilities, and persuasive communication make someone stand out in this role. These skills are vital for building lasting client relationships, identifying business opportunities, and driving revenue growth for the organization.

What is the difference between Business Relationship Officer vs Account Manager?

AspectBusiness Relationship OfficerAccount Manager
Primary FocusBuilding and maintaining client relationships, identifying business opportunitiesManaging client accounts, ensuring customer satisfaction, and upselling
Required SkillsCommunication, negotiation, industry knowledgeCustomer service, sales, relationship management
Work EnvironmentFinancial institutions, corporate sectorsSales departments, client services teams
CertificationsOften requires industry-specific certifications, relationship management skillsSales certifications, CRM training

While both roles focus on client interaction, the Business Relationship Officer emphasizes strategic relationship building and business development, whereas the Account Manager concentrates on managing existing accounts and ensuring client retention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Business Relationship Officer jobs?

For Business Relationship Officer jobs, the most frequently searched job titles are:

Business Relationship Officer jobs near you
Infographic showing various Business Relationship Officer job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,013 per year, or $50 per hour.

Business Relationship Officer

Pasadena, CA • On-site

East West Bank
Commercial Banking • 1 - 5K employees
Learn more about East West Bankexternal

$71K - $77K/yr

Other

Posted 10 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi‑cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high‑tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top‑performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

Being the next generation Business Relationship Officer at East West Bank means you are part of a world‑class team that focuses on delivering a high quality, high‑touch, and high‑tech relationship banking experience across all customer touchpoints.

As Relationship Officer, you will play a key role in

  • managing and retaining existing customers and cultivating new relationships with customers to expand East West Bank’s customer base to grow assets, loans, and deposits.
  • working with internal business partners to facilitate the connection to customers to help them with specialized financial needs.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long‑lasting relationships with our customers.

Responsibilities
  • Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, and international and other commercial and consumer products offered through East West Bank
  • Understand the bank’s credit policy to be able to identify client’s eligibility for loan products. Understand client’s business, industry and identify strategies to create new business opportunities and provide need‑based products to customers.
  • Motivate, coach and provide guidance to employees to achieve sales and service goals
  • Efficiently manages time and is result driven
  • Expert in using digital resources and technologies to optimize clients’ digital banking experience and possess the aptitude to learn new programs
  • Educate customers on how to use digital platforms to bank and invest when, where and how they want
  • May perform other duties as assigned
Qualifications
  • Bachelor’s degree or business relevant associate degree such as business management, admin or finance preferred
  • 3+ years in commercial lending and or/consultative relationship sales role in a related industry with proven sales track record
  • In‑depth knowledge of banks, credit and deposit products; experience in international activities between U.S. and Greater China preferred
  • Strong sales and service skills including prospecting and networking.
  • Proven success in establishing new clients, deepening customer relationships, and delivering results
  • Strong financial acumen and communication skills
  • Strong problem‑solving and decision‑making skills. Able to manage client concerns
  • Has the ability to learn and adapt to latest information and technology platforms
  • Strong desire and capability to influence, educate and connect team, partners, and customers to technology

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $71,000.00/Yr. - USD $77,000.00/Yr. Exact offers will be determined based on job‑related knowledge, skills, experience, and location.

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