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Business Process Reengineering Lead Jobs (NOW HIRING)

Lorven Technologies

Business Analyst 3

Austin, TX · On-site

$43.25 - $59.75/hr

Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process ...

Amivero

Business Process Analyst

Washington, DC

$85K - $91K/yr

This role leads and supports business process improvement, reengineering, modernization, and ... Lead or be a member of a team of analysts that apply process improvement, reengineering ...

Amivero

Business Process Analyst

Washington, DC

$91K - $97K/yr

This role leads and supports business process improvement, reengineering, modernization, and ... Lead or be a member of a team of analysts that apply process improvement, reengineering ...

CACI

Business Process Engineer 2

Linthicum, MD · On-site

Business Process Engineer 2 Job Category: Consulting Time Type: Full time Minimum Clearance ... reengineering efforts. Document and track initiatives and epics to assist in driving them to ...

New

CACI

Business Process Engineer 2

Linthicum, MD · On-site

Business Process Engineer 2 Job Category: Consulting Time Type: Full time Minimum Clearance ... reengineering efforts. Document and track initiatives and epics to assist in driving them to ...

New

Mobilyte

Local Only! Need Sr Business Analyst

Lansing, MI

$93K - $121K/yr

Experienced with understanding & documenting requirements, business process reengineering and identifying new applications of technology to business problems to make business more effective. Complete ...

Mobilyte

Local Only! Need Sr Business Analyst

Lansing, MI · On-site

$93K - $121K/yr

Experienced with understanding & documenting requirements, business process reengineering and identifying new applications of technology to business problems to make business more effective. Complete ...

Peraton

Business Process Analyst

Annapolis Junction, MD · On-site

$67K - $90K/yr

Responsibilities Peraton is seeking an Advisorylevel Business Process Analyst to support ... reengineering, workflow optimization, or enterprise transformation. * Demonstrated ability to lead ...

Nexzentek

Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. * Familiar with industry standard business process ...

Redhorse Corp.

Business Systems Analyst

Huntsville, AL · On-site

$150K - $170K/yr

In this role, you will apply advanced process improvement and reengineering methodologies to ... Lead the transition of existing organizations or project teams to meet goals through the improved ...

Nexzentek

Business Analyst

Austin, TX · On-site

Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. * Familiar with industry standard business process ...

Guidehouse

Business Process Analyst

Arlington, VA · On-site

$70K - $94K/yr

The Business Process Analyst will lead or support teams of analysts in applying process improvement, reengineering, modernization, and transformation methodologies to improve efficiency and ...

ESM

Business Data Analyst

Vienna, VA · Remote

... business process reengineering (BPR) initiatives. Leverages data-driven insights through the ... team lead, management, and government customerMust have the ability and desire to research and ...

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How much do business process reengineering lead jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for business process reengineering lead in the United States is $53.90, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $68.03 per hour, depending on experience, location, and employer.

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Infographic showing various Business Process Reengineering Lead job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $112,106 per year, or $53.9 per hour.

Global KYC End-to-End Process Reengineering & Simplification Lead Director

Tampa, FL • On-site

Citigroup, Inc.
Banking and Credit Intermediation • 5 - 10K employees
Learn more about Citigroup, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

Job description

Citi is seeking a Director of Global KYC Process Reengineering & Simplification to lead a once-in-a-generation transformation of how Know Your Customer operations are designed and delivered on a global scale. In this senior leadership role, you will dismantle overengineered workflows, eliminate waste, and rebuild KYC processes from the ground up - creating a clean, structured data foundation that powers automation, advanced analytics, and future-ready decision technologies. This is a high-visibility, high-impact position at the heart of Citi's operational transformation agenda.
Responsibilities
  • Lead comprehensive diagnostic analyses of current-state KYC workflows across all global business units, jurisdictions, and technology platforms, using process mining and data-driven mapping techniques to surface bottlenecks, redundancies, and friction points.
  • Design and facilitate high-impact reengineering workshops with senior cross-functional leaders across Operations, Compliance, Technology, and Business to co-create simplified, future-state processes that reduce manual touchpoints and administrative overhead.
  • Establish globally standardized operating procedures and process architectures that unify regional and legacy workflows into consistent, high-quality standards - scalable enough to absorb future regulatory change and business growth.
  • Partner with Technology, Product, and Engineering teams to define automation requirements and translate simplified process designs into intelligent workflow solutions, including Robotic Process Automation and system integrations.
  • Build "intelligent-ready" process architectures where structured, clean data flows seamlessly into advanced predictive and decision-support technologies, eliminating unstructured data and manual intervention points that limit automated throughput.
  • Lead enterprise-wide change management - developing communication strategies, training programmes, and adoption plans that guide global operations teams through process transitions and embed a data-first operating mindset.
  • Define and govern KPIs covering process quality, cycle time, error rates, and First-Time-Right performance, establishing feedback loops and post-implementation reviews that validate measurable productivity and cost outcomes.
  • Ensure all redesigned processes maintain full alignment with global Anti-Money Laundering, Sanctions, and KYC regulatory requirements, balancing operational efficiency with rigorous risk control.

Required qualifications & skills
  • 15 or more years of relevant experience in operations, compliance, or transformation roles within financial services, with demonstrated leadership of large, geographically dispersed, multi-country teams.
  • A track record of delivering large-scale process transformation programs, including the integration of automation and artificial intelligence to drive measurable efficiency gains in complex operational environments.
  • Deep experience managing AML and KYC operational environments, with a thorough understanding of global regulatory requirements and quality control standards.
  • Exceptional ability to build and sustain senior stakeholder relationships across business, compliance, and technology functions, securing alignment and buy-in for enterprise-wide change.
  • Highly analytical with rigorous attention to detail, combining strong quantitative reasoning with the ability to translate complex process data into clear, actionable solutions.
  • Outstanding verbal and written communication skills, with the confidence to engage and influence at the most senior levels of a global organization.
  • A Bachelor's or University degree is required; a Master's degree is preferred.

Beneficial skills & qualifications
  • Hands-on experience with process mining tools (such as Celonis or UiPath Process Mining) and process modelling methodologies used to visualize and diagnose end-to-end operational workflows.
  • Practical knowledge of Robotic Process Automation platforms and experience defining business requirements for workflow automation and system integration in a regulated financial services environment.
  • A product-oriented mindset with experience translating operational problems into structured, technology-enabled solutions - including exposure to AI-driven decision-support or predictive analytics tools.
  • Formal training or certification in Lean, Six Sigma, or equivalent process improvement methodologies applied within a global banking or financial services context.

What we offer
At Citi, you will take on a role with genuine global reach, leading transformation that shapes how one of the world's largest financial institutions operates at its most fundamental level. This is an environment where senior professionals are given the mandate, resources, and visibility to deliver change that matters.
  • Hybrid working model - 3 days in the office and 2 days working remotely, providing the structure and flexibility to lead effectively across global time zones.
  • Executive-level visibility and strategic ownership of a transformation program with direct impact on Citi's global KYC operations and regulatory standing.
  • The opportunity to shape the future operating model for a critical compliance function, integrating cutting-edge automation and AI capabilities at scale.
  • Access to Citi's global network of senior leaders, technology partners, and cross-functional teams across more than 90 countries.
  • Competitive compensation and a comprehensive benefits package, including financial wellbeing support, health and wellness programs, and family benefits.
  • Ongoing investment in professional development, including access to learning resources, leadership programs, and exposure to the full breadth of Citi's transformation agenda.

Apply now to lead one of the most consequential process transformation programs at Citi - and leave a lasting mark on how global KYC operations are built and run.
Job Family Group:
Operations - Services
Job Family:
Business KYC
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Sep 10, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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