Business Process Optimization Jobs in Pennsylvania

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia's Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

Sia supports Energy & Utilities, Transportation, and Industrials in driving transformation, innovation, and competitiveness. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements. Our industry subject matter experts help our clients to adapt, innovate, and lead in an evolving landscape. 

We're looking for a to join our growing Energy, Utilities & Transportation practice. This is a hybrid PM/BA role for someone who thrives in ambiguity, moves easily between business and technical teams, and knows how to turn strategy into execution. 

You'll lead project delivery, drive process optimization, and support digital, data, and AI transformation work for clients modernizing how they operate. If you're detail-oriented, comfortable in front of executives, and energized by solving messy problems, this role is built for you. 

What You'll Do 

Project Management 

• Own end-to-end delivery: scope, schedule, budget, risks, and governance 

• Build and maintain project plans, RAID logs, roadmaps, and executive status reports 

• Align stakeholders across business, IT, vendors, and sponsors 

• Run workshops, steering committees, and sprint ceremonies 

• Spot risks early and drive them to resolution 

Business Analysis & Process Optimization 

• Gather and document business requirements, user stories, and acceptance criteria 

• Map current and future-state processes and operating models 

• Identify opportunities for automation, modernization, and efficiency 

• Run gap analyses, root cause analyses, and cost-benefit evaluations 

• Support vendor assessments, RFPs, and technology selection 

AI, Digital & Technology Transformation 

• Partner with stakeholders to identify where AI and automation can move the needle 

• Document AI use cases and translate business challenges into tech-enabled solutions 

• Evaluate AI platforms, copilots, and automation tools against business needs 

• Support adoption: testing, training, change management 

• Stay current on emerging AI capabilities and bring new ideas to clients 

Technology & Data 

• Collaborate with technical teams on implementations, integrations, and testing 

• Support reporting, dashboards, data quality, and governance workstreams 

• Translate business requirements into technical specs 

• Support modernization efforts across cloud, ERP, CRM, EAM, GIS, and other platforms 

Consulting & Client Engagement 

• Build trusted relationships and act as a strategic advisor throughout delivery 

• Lead workshops, requirements sessions, and executive meetings 

• Develop client-ready deliverables: business cases, roadmaps, recommendations 

• Contribute to proposals, SOWs, and business development 

• Mentor junior consultants and help build out practice knowledge 

This job description is not intended to be all inclusive. Duties, responsibilities, and qualifications may be added, deleted, or modified at any time based on business needs. 

Required 

• 4+ years in technical project management, business analysis, consulting, or a similar client-facing role 

• Track record delivering complex business or technology transformation projects 

• Strong PM fundamentals: planning, risk management, stakeholder management, budgeting 

• Experience documenting requirements, business process flows, and user stories 

• Experience facilitating workshops and managing cross-functional stakeholders 

• A track record of spotting opportunities for process improvement or AI-enabled transformation 

• Familiarity with generative AI, enterprise AI tools, copilots, or intelligent automation 

• Experience working alongside engineering, product, IT, or data teams 

• Comfort with process mapping tools (Visio, Lucidchart, Miro, ARIS, or similar) 

• Strong analytical chops with Excel, Power BI, Tableau, or similar 

• Excellent communication skills, including with executives 

• Ability to juggle multiple priorities in fast-paced, ambiguous environments 

• Bachelor's degree in Business, Engineering, Computer Science, Information Systems, Data Science, Mathematics, or related field 

Nice to Have 

• Consulting background in Energy, Utilities, Transportation, Manufacturing, or other industrial sectors preferred 

• Experience running AI transformation from strategy through adoption 

• Hands-on experience with AI workflow assessments or intelligent automation 

• Familiarity with Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini, or similar 

• Experience with low-code/no-code platforms like Power Platform, UiPath, or ServiceNow 

• Knowledge of Agile, Scrum, SAFe, or hybrid delivery methods 

• Experience with ERP, CRM, EAM, GIS, Workday, Salesforce, SAP, Oracle, or Microsoft Dynamics 

• Exposure to Azure, AWS, or GCP 

• Experience supporting change management and user adoption 

• Certifications like PMP, PMI-ACP, CSM, CSPO, CBAP, or Lean Six Sigma 

Sia invests in total rewards that support how our people work, live, and grow. 

Compensation 

• Base Salary: $118,300-$122,400. Actual compensation within this range will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by applicable law. 

• Annual Performance Bonus  

Benefits 

• Medical, dental, and vision; company-paid life and AD&D; voluntary supplemental insurance and EAP 

• 401(k) with company match and immediate vesting; HSA and FSA options 

• College savings and student loan repayment programs 

• Paid parental leave; generous PTO, nine company holidays, and one floating holiday 

• Cell phone stipend; well-being and professional development programs 

Benefits are subject to applicable plan terms and eligibility requirements. 

Workplace 
Sia values in-person collaboration. When serving clients, consultants may be required to work onsite at a client location based on engagement needs. Between client engagements, consultants are expected to work from a Sia office or approved coworking location at least three days per week. Candidates should reside within a reasonable commuting distance of a Sia office or approved coworking location. Sia maintains offices and coworking arrangements across multiple U.S. markets, including New York City, Charlotte, Greater Seattle, San Francisco Greater Bay Area, Los Angeles, Houston, Atlanta, Baltimore, Chicago, Washington D.C. 

Work Authorization 

Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. This position is not eligible for employment visa sponsorship now or in the future. 

Our Commitment 

At Sia, we believe in fostering a diverse, equitable, and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. 

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.