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Business Process Mapping Specialist Jobs (NOW HIRING)

Press Ganey

Mapping Specialist

South Bend, IN · On-site

$21.50 - $29.75/hr

... their business. We serve our clients through an unparalleled offering that combines technology ... Leads clients through workforce survey organizational mapping and data collection processes

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Business Process Specialist (Mid-Level)

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As a Business Process Specialist supporting DIA, you'll be the person who measures what's actually ... Perform business process mapping of intelligence-related activities and process improvement ...

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Business Process Analyst

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$58 - $64/hr

Strong understanding of process mapping and improvement methodologies (e.g., Lean, Six Sigma ... Analyze existing business processes to identify areas for improvement and optimization. * Design ...

Pivotal Solutions

Business Process Analyst

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$60K - $81K/yr

In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate ...

Pivotal Solutions

Business Process Analyst

Hattiesburg, MS · On-site

$51K - $68K/yr

In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate ...

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How much do business process mapping specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for business process mapping specialist in the United States is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $49.04 per hour, depending on experience, location, and employer.

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Infographic showing various Business Process Mapping Specialist job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,380 per year, or $41.5 per hour.

Business Analyst- Business Process Mapping

Anchorage, AK • On-site

Computer Task Group, Inc
Professional, Scientific, and Technical Services • 1 - 5K employees
Learn more about Computer Task Group, Incexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Map different processes and identify areas of improvement within the organization.

  • Conduct data analysis and process mapping to identify obstacles, inefficiencies, and opportunities for improvement.

  • Develop and implement relevant processes and technologies to optimize internal operations.

Job description

Overview

CTG is seeking to fill an Business Analyst- Business Process Mapping opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 9 months

The Business analysts will work with the organization to map different processes and identify areas of improvement.  Assist the business in boosting their performance and ensuring higher revenues, and develop relevant strategies and enable the organizations to remain competitive in the industry.
Able to conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement. Develop and implement relevant processes and technologies to optimize the organization's internal operations.
Able to outline every activity, role, and business entity involved in the business process. The goal of a process map is to document, understand, and improve business processes. With the use of symbols and flowcharts, a process map simplifies the understanding, interpretation, and workflow of a process.

Skills:

  • Excellent knowledge of fit gap analysis, process documentation, documenting functional requirements, testing documentation and execution, and data conversion.
  • Ability to anticipate risks and devise solutions in the moment, prioritize work and meet deadlines.
  • Ability to work across different organization levels, and different functional teams, adjusting the communications style as appropriate to VPs, management and team members.
  • Strong interpersonal skills, including the ability to communicate technical concepts to non-technical clients and proven ability to work effectively with all organizational levels.
  • Hands-on style, with an aptitude and inclination to dig into details, but also able to summarize in a managerial context.
  • Excellent written and verbal communication skills, including facilitation, presentation and collaboration.

Experience:

  • Must have 2 years experience as a business analyst/technical writer, participating in functional design sessions, creating process flows, documenting functional requirements, creating test related documentation, and escalating risks and issues as appropriate.
  • Must have business analyst/technical writer experience as part of at least 2 software implementations, preferably Customer Information Systems (customer management, utility billing, etc.) related applications.
  • Prefer experience with Cayenta Customer Information System (CIS) software, Invoice Cloud, MyMeter, and SmartWorks or similar applications.
  • Previous HR and/or Payroll background, experienced in testing new software, understanding basic requirements of a HR system (hire to retire), payroll and time entry system.

Education:

  • Bachelor’s degree in computer science, information technology or equivalent preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Industry

Professional, scientific, and technical services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Social media

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