Business Operations Program Manager Jobs in Orlando, FL

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Engineering & Analysis, Test & Evaluation, and Training.

As a Senior Program Manager with AMERICAN SYSTEMS you will: 

• Provide overall leadership, direction, and management for a complex technical program involving multiple projects, stakeholders, workstreams, and contractual requirements.
• Be responsible for program execution across cost, schedule, performance, risk, quality, staffing, and customer satisfaction objectives.
• Lead cross-functional teams, oversees technical and operational activities, ensures alignment with strategic goals, and serves as the primary interface with customer leadership and internal executives. 

• Key Responsibilities:

  • Provide overall program leadership, management, and oversight for a complex technical program. 

  • Serve as the primary point of contact for the customer, corporate leadership, subcontractors, and key stakeholders. 

  • Plan, direct, and coordinate program activities to ensure successful execution of technical, operational, and contractual requirements. 

  • Manage program scope, schedule, cost, staffing, performance, quality, and risk across all task areas. 

  • Lead integrated program planning and execution across multidisciplinary teams, including engineering, operations, cybersecurity, logistics, finance, and contracts. 

  • Establish and maintain program governance, management processes, reporting structures, and communication plans. 

  • Monitor program performance and take corrective actions to address issues affecting cost, schedule, technical performance, or customer satisfaction. 

  • Oversee development and maintenance of program management plans, integrated master schedules, risk registers, status reports, and other management artifacts. 

  • Ensure compliance with contract requirements, organizational policies, and applicable laws, regulations, and standards. 

  • Direct subcontractor and vendor performance and ensure effective integration of partner contributions. 

  • Support business rhythms such as status meetings, program management reviews, milestone reviews, executive briefings, and customer engagements. 

  • Identify, assess, and manage program risks, issues, dependencies, and opportunities. 

  • Lead change management efforts, including technical changes, contract modifications, staffing changes, and evolving customer priorities. 

  • Oversee resource planning, workforce management, and personnel performance to ensure the program is properly staffed and aligned to mission needs. 

  • Ensure technical teams are supported in delivering quality solutions that meet mission, operational, and performance objectives. 

  • Drive continuous improvement across program execution, delivery processes, customer engagement, and operational performance. 

  Functional Duties 

  • Develop and execute program strategies, roadmaps, and management approaches for complex technical efforts. 

  • Translate customer requirements and mission objectives into executable plans and measurable outcomes. 

  • Lead integrated product teams and coordinate activities across multiple functional disciplines. 

  • Track and report program status using quantitative and qualitative performance measures. 

  • Analyze program data to identify trends, forecast issues, and support decision-making. 

  • Resolve escalated issues involving technical execution, staffing, customer concerns, subcontractor performance, or schedule impacts. 

  • Prepare and deliver executive-level presentations, decision briefings, and customer communications. 

  • Support proposal efforts, transition planning, onboarding, and program startup activities, when required. 

  • Ensure alignment between technical execution and contractual obligations. 

THIS HYBRID POSITION REQUIRES 3 DAYS OF WORK IN THE OFFICE AND 2 DAYS REMOTE PER WEEK