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Business Operations Program Manager Jobs in Beverly, MA

Program Operations Manager

Boston, MA · On-site

$115K - $135K/yr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches ...

... Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches ...

New

Manager, Program Operations

Boston, MA · On-site

$66.27 - $81.20/hr

The Manager, Program Operations is a department level operational owner of the academic planning lifecycle, the end-to-end framework spanning demand planning, schedule build, gate review ...

Program Operations Manager

Boston, MA · On-site

$115 - $135/hr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches ...

Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, or a related field (or equivalent practical experience). * 8+ years of experience in materials program management ...

SR Program Manager (Boston)

Boston, MA · On-site

$126K - $126K/yr

Ensure that projects are aligned with business goals, timelines, and budgets. Define program ... Coordinate with various teams, including product management, engineering, operations, marketing ...

Showing results 41-60

Business Operations Program Manager information

See Beverly, MA salary details

$39.2K

$98.8K

$172.2K

How much do business operations program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for business operations program manager in Beverly, MA is $98,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $120,900.00 per year, depending on experience, location, and employer.

What does a business operations program manager do?

A Business Operations Program Manager oversees and coordinates various projects and processes that ensure a company's operations run smoothly and efficiently. They are responsible for planning, implementing, and optimizing programs that align with business goals, often working cross-functionally with multiple departments. Their tasks may include process improvement, project management, data analysis, and resource allocation. They play a vital role in identifying operational challenges, developing solutions, and ensuring successful program execution within budget and timeline constraints.

What are the key skills and qualifications needed to thrive as a business operations program manager?

To thrive as a Business Operations Program Manager, you need strong project management, analytical, and organizational skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Microsoft Project), data analysis platforms (such as Excel or Tableau), and often PMP or similar certifications is highly valuable. Exceptional communication, problem-solving abilities, and leadership are crucial soft skills to navigate cross-functional teams and drive operational efficiencies. These capabilities ensure effective program delivery, streamlined operations, and alignment with organizational goals.

How does a business operations program manager typically collaborate with cross-functional teams to drive project success?

Business Operations Program Managers frequently serve as a bridge between departments such as finance, marketing, product, and IT. They coordinate with stakeholders to align project goals, manage timelines, and resolve roadblocks, ensuring that everyone is working towards shared objectives. Regular meetings, progress updates, and clear communication are essential, and strong relationship-building skills help facilitate smooth collaboration. This cross-functional approach not only streamlines operations but also provides valuable exposure to different business areas, supporting professional growth.

What is the difference between Business Operations Program Manager vs Business Analyst?

AspectBusiness Operations Program ManagerBusiness Analyst
Required CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, requirements gathering
Employer & Industry UsageCorporate, tech, finance sectors focusing on operations and projectsBusiness consulting, IT, finance, and corporate sectors

The Business Operations Program Manager focuses on managing large-scale projects and strategic initiatives within organizations, overseeing cross-functional teams. In contrast, a Business Analyst primarily analyzes business processes, gathers requirements, and supports project implementation. While both roles require strong analytical skills and stakeholder communication, the Program Manager emphasizes project leadership, whereas the Business Analyst concentrates on detailed analysis and documentation.

What job categories do people searching Business Operations Program Manager jobs in Beverly, MA look for?

The top searched job categories for Business Operations Program Manager jobs in Beverly, MA are:

What cities near Beverly, MA are hiring for Business Operations Program Manager jobs?

Cities near Beverly, MA with the most Business Operations Program Manager job openings:

Infographic showing various Business Operations Program Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, 1% Temporary, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,806 per year, or $47.5 per hour.

Program Operations Manager

Zeelo Ltd

Boston, MA • On-site

$115K - $135K/yr

Full-time

Medical, Retirement

Re-posted 20 days ago


Job description

At Zeelo, we're on a mission to revolutionize how frontline workers commute by delivering reliable, sustainable, and scalable transportation solutions. We partner with global leaders like Amazon, Barclays, and UPS, and we're expanding after a successful Series B raise. If you're passionate about building solutions, working in a scaling organization, and seeing the direct impact of your work-this is your seat on the bus
About the Role:
The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches, reliable site/program execution, and ongoing performance management of our Operator Partners and Drivers.
Working closely with the Director and Head of Program Operations, you will support operational excellence by monitoring key metrics, resolving issues, and ensuring Operator Partners deliver to Zeelo's standards. This role is designed for someone eager to grow in Operations Management, with guidance and escalation support from senior leaders.
What you'll do:
  • Own and deliver service performance and experience outcomes across a portfolio of sites, including on-time performance, incident management, and SLA adherence
  • Carry out regular performance reviews with customers and Operator Partners, identifying risks early and escalating for support where needed
  • Lead root cause analysis and drive corrective and preventative actions to closure, eliminating recurrence
  • Manage operator performance, compliance, drive service stabilization, and proactively identify operational optimization opportunities
  • Build credibility and trust with site managers through anticipation, proactive proposals, and predictable communication
  • Ensure data around the account and finances are accurate and up-to-date in HubSpot
  • Manage site- level KPIs through systems, automation and dashboards, allowing visibility into performance dips and quick action for solutions
  • Eliminate recurring issues through standardization and continuous improvement
  • Communicate with internal and external stakeholders through clear, predictable routines (daily, weekly, monthly)
  • Partner with the CSM to ensure operational facts and corrective actions feed the value narrative, and pulls them into escalations when needed

What you have:
  • Strong organizational skills with a proven structured, methodical approach
  • Problem-solving ability with examples of proactive issue resolution
  • Comfort traveling to client sites and interacting with customers and operators, tailoring messaging and value accordingly, establishing trusted relationships with key stakeholders
  • Ability to collaborate with a variety of internal stakeholders across commercial, care and service delivery teams, understanding their goals and knowing questions to ask to reach optimal solutions
  • Familiarity with CRMs (HubSpot), data visualization tools (Looker), and operational frameworks (Root Cause analysis, Corrective and Preventative actions)
  • Ability to balance multiple tasks in a fast-paced environment with changing priorities
  • Interest and curiosity for AI deployment at scale

Preferred Experience
  • Exposure to account management, ideally in tech enabled services (customer or partner performance management).
  • Background in mobility, logistics, or startup environments.

Salary Range: $115,000- $135,000
Why Zeelo:
  • Mission-driven work: Every commute we power helps reduce CO₂ emissions and makes work more accessible especially in areas with limited public transport
  • Global exposure: Be part of a 120+ person team across the US, UK, and Spain
  • Supportive Benefits: We offer our employees 100% coverage for medical benefits, 401k matching, a learning stipend, and Lunch club Fridays!
  • Best-in-class tech: Our platform is redefining how organizations move their people