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Business Intelligence Data Jobs in Tennessee (NOW HIRING)

CD Baby

Director of Business Intelligence

Nashville, TN

$150K - $175K/yr

You'll establish the metrics that matter most, drive data normalization across teams, and build the ... business intelligence, or a related field * Advanced SQL; experience with modern BI tools and cloud ...

CD Baby

Director of Business Intelligence

Nashville, TN

$150K - $175K/yr

You'll establish the metrics that matter most, drive data normalization across teams, and build the ... business intelligence, or a related field * Advanced SQL; experience with modern BI tools and cloud ...

CD Baby

Director of Business Intelligence

Nashville, TN · On-site

$150K - $175K/yr

You'll establish the metrics that matter most, drive data normalization across teams, and build the ... business intelligence, or a related field * Advanced SQL; experience with modern BI tools and cloud ...

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Business Intelligence Data information

What is a business intelligence data analyst?

A Business Intelligence (BI) Data Analyst is a professional who collects, processes, and analyzes data to help organizations make informed business decisions. They use data visualization tools, databases, and reporting software to turn raw data into actionable insights. BI Data Analysts work closely with stakeholders to understand their data needs, create reports, and identify trends or patterns that can drive business growth. Their work supports strategic planning, performance measurement, and process improvements within a company.

What are the key skills and qualifications needed to thrive as a business intelligence data professional?

To thrive as a Business Intelligence Data professional, you need strong analytical skills, expertise in data modeling, and proficiency in database management, typically supported by a degree in computer science, statistics, or a related field. Familiarity with BI tools like Tableau, Power BI, and SQL, as well as relevant certifications such as Microsoft Certified: Data Analyst Associate, is highly valuable. Excellent problem-solving, attention to detail, and effective communication enable you to translate complex data into actionable insights for stakeholders. These skills are essential for enabling data-driven decision-making and creating value for organizations through informed strategic planning.

How does a business intelligence data professional typically collaborate with other departments within an organization?

Business Intelligence Data professionals frequently work with teams across the organization, such as marketing, finance, operations, and IT, to gather requirements and deliver actionable insights. They translate complex data into reports and dashboards tailored to different audiences, ensuring each department can make informed decisions. Effective communication and an understanding of business goals are essential, as BI data professionals often participate in cross-functional meetings and workshops to align analytics solutions with organizational strategies.

What is the difference between Business Intelligence Data vs Data Analyst?

AspectBusiness Intelligence DataData Analyst
Primary FocusData collection, storage, and management for reportingData analysis, interpretation, and visualization
Skills & CertificationsSQL, data warehousing, BI tools (e.g., Tableau, Power BI)Statistical analysis, Excel, SQL, visualization skills
Work EnvironmentData warehouses, BI platforms, enterprise systemsData sets, spreadsheets, reporting tools
Industry UsageUsed by BI teams, data engineers, and database administratorsUsed by business analysts, data analysts, and decision-makers

Business Intelligence Data focuses on managing and organizing data for reporting and dashboard creation, while Data Analysts interpret and analyze data to provide insights. Both roles often collaborate but serve different functions within data-driven organizations.

What are popular job titles related to Business Intelligence Data jobs in Tennessee?

For Business Intelligence Data jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Business Intelligence Data jobs in Tennessee look for?

The top searched job categories for Business Intelligence Data jobs in Tennessee are:

What cities in Tennessee are hiring for Business Intelligence Data jobs?

Cities in Tennessee with the most Business Intelligence Data job openings:

Business Intelligence Data jobs near you

Manager, Business Intelligence & Data Integrity - Insurance

DXC Technology

Nashville, TN • On-site

Full-time

Re-posted 8 days ago

DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

153rd of 225 rated it services

Job description

Job Description:
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
The Manager of Data Integrity & Business Intelligence is a leader responsible for driving department-wide reporting, analytics, data governance, and operational performance. This role ensures the accuracy, reliability, and strategic use of data while directly leading a team of Operations Managers and/or Business Managers. The position partners closely with Operations, Finance, IT, and Executive Leadership to enable data-driven decision-making, operational excellence, and scalable performance across the BPS/BPO environment.
Key Responsibilities
Operations Management & People Leadership
  • Provide direct leadership to a team of Call Center Managers and/or Business Managers, ensuring alignment to operational goals, performance standards, and enterprise priorities.
  • Set clear expectations and accountability for service delivery, KPI performance, data integrity, and reporting discipline across operations teams.
  • Drive operational excellence through standardized performance management, data-driven insights, and continuous improvement initiatives.
  • Partner with Operations Leadership to translate business objectives into measurable KPIs, dashboards, and management routines.
  • Coach and develop managers to effectively leverage BI insights to improve productivity, quality, financial performance, and client outcomes.
  • Foster a culture of accountability, data ownership, innovation, and operational rigor across teams.
  • Support workforce planning, capacity management, and performance optimization through accurate and reliable reporting.

Project Management & Delivery
  • Lead end-to-end BI, reporting, and data governance initiatives, including scope definition, timelines, budget, risk mitigation, and resource planning.
  • Manage multiple concurrent initiatives using Agile, Waterfall, or hybrid delivery methodologies.
  • Facilitate project governance forums, executive steering committee updates, and cross-functional stakeholder communications.
  • Develop and execute roadmaps for reporting modernization, automation, and data quality initiatives.
  • Identify and mitigate risks related to data accuracy, system integrations, dependencies, and operational impact.
  • Ensure timely delivery of dashboards, reports, and reporting process improvements.
  • Drive structured change management and adoption of reporting tools and governance standards across operations.

Power BI Development & Analytics
  • Design, build, and maintain enterprise-level Power BI dashboards, scorecards, and automated reporting solutions.
  • Develop advanced data models using DAX, Power Query, SQL, and industry best-practice schema designs.
  • Deliver executive and operational dashboards with drill-through functionality, trend analysis, and actionable insights.
  • Optimize performance, refresh reliability, usability, and scalability of BI solutions.
  • Establish KPI frameworks aligned to operational, financial, and strategic business objectives.
  • Integrate data from SQL databases, Excel, CRM, ERP, workforce management systems, APIs, and cloud platforms.
  • Investigate and resolve reporting discrepancies, data anomalies, and performance issues.
  • Build, own and maintain Power BI Dashboards department wide within the Call Center delivery team, Training, WFM, and Call Center QA.

Data Integrity, Governance & Quality Assurance
  • Establish, enforce, and mature department data integrity and governance standards.
  • Lead reconciliation, root-cause analysis, and audit activities to ensure reporting accuracy and trust.
  • Define standardized KPI definitions, metrics, dimensions, and source-of-truth logic.
  • Partner with IT, Operations, Finance, and Data Engineering teams to resolve data quality issues at the source.
  • Maintain data lineage documentation, validation workflows, refresh controls, and exception reporting.
  • Implement controls for duplicate prevention, missing data detection, transformation validation, and monitoring.
  • Conduct periodic audits to ensure compliance with governance policies and reporting standards.
  • Ensure reporting outputs meet executive-level expectations for accuracy, timeliness, and completeness.

Stakeholder & Business Partnership
  • Translate complex business and operational requirements into scalable BI and governance solutions.
  • Serve as a trusted advisor and liaison between Operations Leadership, IT, Finance, and Executive stakeholders.
  • Present insights, risks, trends, and recommendations to senior leadership.
  • Train managers and leaders on dashboard interpretation, KPI logic, and data ownership expectations as needed.
  • Champion enterprise data literacy and self-service analytics adoption.

Required Qualifications
  • Bachelor's degree in Business, Information Systems, Data Analytics, Project Management, or related field.
  • 5+ years of project management experience.
  • 5+ years of advanced Power BI development and enterprise reporting experience.
  • Demonstrated experience leading managers and operational teams.
  • Deep expertise in data integrity, validation, and reporting governance.
  • Advanced proficiency in Power BI Desktop & Service, DAX, Power Query, SQL, ETL/ELT concepts, and data modeling.
  • Strong understanding of governance frameworks, audit controls, and operational analytics.
  • Proven ability to lead cross-functional, enterprise-level reporting transformations.

Preferred Qualifications
  • PMP, Scrum Master, Agile, or Data Governance certification.
  • Experience supporting call center, workforce management, finance, or operational analytics environments.
  • Knowledge of Azure, Snowflake, SQL Server, Databricks, or modern cloud data platforms.
  • Experience with data quality automation and monitoring tools.
  • Familiarity with Power Automate and workflow orchestration.
  • Experience supporting regulated or audit-driven environments.

Key Competencies
  • Operational leadership & people management
  • Strategic project execution
  • Power BI architecture & analytics
  • Data integrity & governance stewardship
  • KPI standardization & performance management
  • Executive communication
  • Audit readiness
  • Continuous improvement
  • Cross-functional influence

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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