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Insurance Business Intelligence Jobs in Tennessee

Partner with business stakeholders to understand requirements and translate them into effective ... Dental insurance * Vision insurance * Health savings account * Life insurance * Disability ...

Data Analyst

Nashville, TN · On-site

$40 - $57/hr

Master's degree or certifications in data analytics or business intelligence tools. * Analytical ... Vision insurance

Background in data analysis, reporting, or business intelligence * Excellent communication and problem-solving skills Benefits: * Dental insurance * Health insurance * Health savings account * Life ...

Gaining contacts and business intelligence and showing community spirit through involvement in ... Long/Short Term * Supplemental Insurance * 401-K * Professional Growth and Development ...

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Showing results 1-20

Insurance Business Intelligence information

See Tennessee salary details

$26.8K

$103.7K

$152K

How much do insurance business intelligence jobs pay per year?

As of Jul 28, 2026, the average yearly pay for insurance business intelligence in Tennessee is $103,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $129,300.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Business Intelligence vs Insurance Data Analyst?

AspectInsurance Business IntelligenceInsurance Data Analyst
Required CredentialsBachelor's in Data Science, Business Analytics, or related fields; often certifications in BI toolsBachelor's in Statistics, Data Analysis, or related fields; similar certifications may apply
Work EnvironmentTypically in corporate offices, focusing on BI tools and dashboardsOften in analytics teams, working with data sets and reporting tools
Employer & Industry UsageUsed across insurance companies for strategic insights and reportingUsed for analyzing insurance data, claims, and underwriting trends

Insurance Business Intelligence professionals focus on developing dashboards, reports, and strategic insights using BI tools, while Insurance Data Analysts analyze raw data to identify trends and support decision-making. Both roles require similar skills and certifications but differ in their primary focus and tools used.

How does an Insurance Business Intelligence professional typically collaborate with underwriters, claims analysts, and other departments within an insurance company?

Insurance Business Intelligence professionals regularly work cross-functionally with teams such as underwriting, claims, and actuarial departments. They gather requirements, analyze data trends, and present actionable insights that support risk assessment, pricing strategies, and claims optimization. Effective communication is key, as BI professionals must translate complex data findings into clear recommendations for non-technical stakeholders. This collaboration helps ensure that data-driven decisions are integrated into core business processes, driving both operational efficiency and improved customer outcomes.

What are the key skills and qualifications needed to thrive as an Insurance Business Intelligence professional, and why are they important?

To thrive as an Insurance Business Intelligence professional, you need strong analytical skills, industry knowledge, and a background in statistics or data analysis, often supported by a relevant degree. Familiarity with BI tools such as Tableau, Power BI, SQL databases, and knowledge of insurance-specific software or certifications like CPCU are typically required. Excellent problem-solving, communication, and collaboration skills help you translate complex data into actionable insights for stakeholders. These competencies are crucial for driving data-driven decision-making and optimizing business performance in the competitive insurance sector.

What is Insurance Business Intelligence?

Insurance Business Intelligence (BI) refers to the use of technology, data analysis, and reporting tools to help insurance companies make informed business decisions. BI professionals in the insurance sector gather and analyze large volumes of data related to policies, claims, customer behavior, and market trends. Their insights help organizations optimize processes, identify risks, improve customer service, and drive profitability. By leveraging BI, insurance firms can gain a competitive edge and adapt quickly to changing market conditions.
What cities in Tennessee are hiring for Insurance Business Intelligence jobs? Cities in Tennessee with the most Insurance Business Intelligence job openings:
Infographic showing various Insurance Business Intelligence job openings in Tennessee as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,705 per year, or $49.9 per hour.
Manager, Business Intelligence & Data Integrity - Insurance

Manager, Business Intelligence & Data Integrity - Insurance

DXC Technology

Nashville, TN • On-site

Full-time

Posted 12 days ago


DXC Technology rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

138th of 230 rated it services


Job description

Job Description:
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
The Manager of Data Integrity & Business Intelligence is a leader responsible for driving department-wide reporting, analytics, data governance, and operational performance. This role ensures the accuracy, reliability, and strategic use of data while directly leading a team of Operations Managers and/or Business Managers. The position partners closely with Operations, Finance, IT, and Executive Leadership to enable data-driven decision-making, operational excellence, and scalable performance across the BPS/BPO environment.
Key Responsibilities
Operations Management & People Leadership
  • Provide direct leadership to a team of Call Center Managers and/or Business Managers, ensuring alignment to operational goals, performance standards, and enterprise priorities.
  • Set clear expectations and accountability for service delivery, KPI performance, data integrity, and reporting discipline across operations teams.
  • Drive operational excellence through standardized performance management, data-driven insights, and continuous improvement initiatives.
  • Partner with Operations Leadership to translate business objectives into measurable KPIs, dashboards, and management routines.
  • Coach and develop managers to effectively leverage BI insights to improve productivity, quality, financial performance, and client outcomes.
  • Foster a culture of accountability, data ownership, innovation, and operational rigor across teams.
  • Support workforce planning, capacity management, and performance optimization through accurate and reliable reporting.

Project Management & Delivery
  • Lead end-to-end BI, reporting, and data governance initiatives, including scope definition, timelines, budget, risk mitigation, and resource planning.
  • Manage multiple concurrent initiatives using Agile, Waterfall, or hybrid delivery methodologies.
  • Facilitate project governance forums, executive steering committee updates, and cross-functional stakeholder communications.
  • Develop and execute roadmaps for reporting modernization, automation, and data quality initiatives.
  • Identify and mitigate risks related to data accuracy, system integrations, dependencies, and operational impact.
  • Ensure timely delivery of dashboards, reports, and reporting process improvements.
  • Drive structured change management and adoption of reporting tools and governance standards across operations.

Power BI Development & Analytics
  • Design, build, and maintain enterprise-level Power BI dashboards, scorecards, and automated reporting solutions.
  • Develop advanced data models using DAX, Power Query, SQL, and industry best-practice schema designs.
  • Deliver executive and operational dashboards with drill-through functionality, trend analysis, and actionable insights.
  • Optimize performance, refresh reliability, usability, and scalability of BI solutions.
  • Establish KPI frameworks aligned to operational, financial, and strategic business objectives.
  • Integrate data from SQL databases, Excel, CRM, ERP, workforce management systems, APIs, and cloud platforms.
  • Investigate and resolve reporting discrepancies, data anomalies, and performance issues.
  • Build, own and maintain Power BI Dashboards department wide within the Call Center delivery team, Training, WFM, and Call Center QA.

Data Integrity, Governance & Quality Assurance
  • Establish, enforce, and mature department data integrity and governance standards.
  • Lead reconciliation, root-cause analysis, and audit activities to ensure reporting accuracy and trust.
  • Define standardized KPI definitions, metrics, dimensions, and source-of-truth logic.
  • Partner with IT, Operations, Finance, and Data Engineering teams to resolve data quality issues at the source.
  • Maintain data lineage documentation, validation workflows, refresh controls, and exception reporting.
  • Implement controls for duplicate prevention, missing data detection, transformation validation, and monitoring.
  • Conduct periodic audits to ensure compliance with governance policies and reporting standards.
  • Ensure reporting outputs meet executive-level expectations for accuracy, timeliness, and completeness.

Stakeholder & Business Partnership
  • Translate complex business and operational requirements into scalable BI and governance solutions.
  • Serve as a trusted advisor and liaison between Operations Leadership, IT, Finance, and Executive stakeholders.
  • Present insights, risks, trends, and recommendations to senior leadership.
  • Train managers and leaders on dashboard interpretation, KPI logic, and data ownership expectations as needed.
  • Champion enterprise data literacy and self-service analytics adoption.

Required Qualifications
  • Bachelor's degree in Business, Information Systems, Data Analytics, Project Management, or related field.
  • 5+ years of project management experience.
  • 5+ years of advanced Power BI development and enterprise reporting experience.
  • Demonstrated experience leading managers and operational teams.
  • Deep expertise in data integrity, validation, and reporting governance.
  • Advanced proficiency in Power BI Desktop & Service, DAX, Power Query, SQL, ETL/ELT concepts, and data modeling.
  • Strong understanding of governance frameworks, audit controls, and operational analytics.
  • Proven ability to lead cross-functional, enterprise-level reporting transformations.

Preferred Qualifications
  • PMP, Scrum Master, Agile, or Data Governance certification.
  • Experience supporting call center, workforce management, finance, or operational analytics environments.
  • Knowledge of Azure, Snowflake, SQL Server, Databricks, or modern cloud data platforms.
  • Experience with data quality automation and monitoring tools.
  • Familiarity with Power Automate and workflow orchestration.
  • Experience supporting regulated or audit-driven environments.

Key Competencies
  • Operational leadership & people management
  • Strategic project execution
  • Power BI architecture & analytics
  • Data integrity & governance stewardship
  • KPI standardization & performance management
  • Executive communication
  • Audit readiness
  • Continuous improvement
  • Cross-functional influence

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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Please note: DXC will respond only to requests for accommodations due to a disability.
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